Description of Services

How will Services Be Delivered?

• Each agency providing a waiver service is responsible to provide specific information to the consumer, guardian, family member, team members, and finally, to MaineCare, about what services will be provided. This needs to be documented in the plan.

Speaker Notes:

The services people receive or the goals they are working on should not be a surprise to them, and should be identifiable as being what they expressed for needs & desires during planning.

Examples of surprises people have experienced include K asked for help to practice speaking in public and support to testify in front of the legislature.  His goal when it was written said he would get support to work on “oral motor skills”.  X asked to be a carpenter. She wanted to build things.   Somehow her team decided she needed to know math to do that and the goal was written that she would take a math class.  Where was the chance to build something?

This phase needs to address not just that the person is going to the coffee shop twice a week, but why? How does it fit into their needs and desires?  Why is it medically necessary, i.e., supported by Medicaid?