TTY For All DHHS Programs:   Maine Relay 711

Crisis Services available 24 hours

Child Protective Intake

Tel:  (207) 626-8620
Tel:  (800) 452-1999 (in state only)
TTY Users call Maine Relay 711

Adult Protective Intake

Tel:  (207) 532-5047
Tel:  (800) 624-8404 (in or out of state)
TTY Users call Maine Relay 711

Mental Health Crisis

Tel:  (207) 626-3448
Tel:  (888) 568-1112 (in state only)
TTY Users call Maine Relay 711

2-1-1 Maine

2-1-1 provides a comprehensive statewide directory of more than 8,000 health and human services available in Maine.  The toll free 2-1-1 hotline connects callers to trained call specialists who can help 24 hours a day, 7 days a week.  Dial 2-1-1 or visit www.211maine.org

If you are applying for benefits or have questions regarding eligibility, use the list below and contact the District Office closest to where you live.
For other programs located at the DHHS District Offices, see pages 6-11.

Augusta District Office  

35 Anthony Ave.,  Augusta,  ME  04333

General Information
Connecting All Programs

Tel:  (207) 624-8000
Tel:  (800) 452-1926

Fax:  (207) 624-8074

Bangor District Office

396 Griffin Road, Bangor,  ME  04401

General Information
Connecting All Programs

Tel:  (207) 561-4100
Tel:  (800) 432-7825

Fax:  (207) 561-4122

Biddeford District Office

208 Graham Street, Biddeford,  ME  04005

General Information
Connecting All Programs

Tel:  (207) 286-2400
Tel:  (800) 322-1919

Fax:  (207) 286-2408

Calais District Office

392 South Street, Calais,  ME  04619

General Information
Connecting All Programs

Tel:  (207) 454-9000
Tel:  (800) 622-1400

Fax:  (207) 454-9012

Caribou District Office

30 Skyway Drive, Caribou,  ME  04736

General Information
Connecting All Programs

Tel:  (207) 493-4000
Tel:  (800) 432-7366

Fax:  (207) 493-4001

Ellsworth District Office

17 Eastward Lane, Ellsworth,  ME  04605

General Information
Connecting All Programs

Tel:  (207) 667-1600
Tel:  (800) 432-7823

Fax:  (207) 667-5364

Farmington District Office

114 Corn Shop Lane, Farmington,  ME  04938

General Information
Connecting All Programs

Tel:  (207) 778-8400
Tel:  (800) 442-6382

Fax:  (207) 778-8410

Fort Kent District Office

137 Market Street, Fort Kent,  ME  04743

General Information
Connecting All Programs

Tel:  (207) 834-7700
Tel:  (800) 432-7340

Fax:  (207) 834-7701

Houlton District Office

11 High Street, Houlton,  ME  04743

General Information
Connecting All Programs

Tel:  (207) 532-5000
Tel:  (800) 432-7338

Fax:  (207) 532-7995

Lewiston District Office

200 Main Street, Lewiston,  ME  04240

General Information
Connecting All Programs

Tel:  (207) 795-4300
Tel:  (800) 482-7517

Fax:  (207) 795-4444

Machias District Office

28 Prescott Drive, Machias,  ME  04654

General Information
Connecting All Programs

Tel:  (207) 255-2000
Tel:  (800) 432-7846

Fax:  (207) 255-2022

Portland District Office

161 Marginal Way, Portland,  ME  04101

General Information
Connecting All Programs

Tel:  (207) 822-2000
Tel:  (800) 482-7520

Fax:  (207) 822-2146

Rockland District Office

91  Camden Street Suite #103, Rockland,  ME  04841

General Information
Connecting All Programs

Tel:  (207) 596-4200
Tel:  (800) 432-7802

Fax:  (207) 596-4331

Sanford District Office

890 Main Street Suite #208, Sanford,  ME  04073

General Information
Connecting All Programs

Tel:  (207) 490-5400
Tel:  (800) 482-0790

Fax:  (207) 490-5463

Skowhegan District Office

98 North Avenue, Skowhegan,  ME  04976

General Information
Connecting All Programs

Tel:  (207) 474-4800
Tel:  (800) 452-4602

Fax:  (207) 474-4888

South Paris District Office

243 Main Street Suite #6, South Paris,  ME  04281

General Information
Connecting All Programs

Tel:  (207) 744-1200
Tel:  (888) 593-9775

Fax:  (207) 743-8798

Constituent Services

If you have a situation that has not been resolved with your local office, contact Constituent Services.

Tel:  (207) 287-5846                                    TTY Users call Maine Relay 711

Fraud

You can help us prevent and investigate fraud and abuse in Maine's public assistance programs by sharing information via the web at www.maine.gov/fraud.

You may also call the toll-free fraud hotline at 1-866-348-1129.

DHHS Administrative Offices

Office of the Commissioner

11 State House
221 State Street (Map)
Augusta,  ME  04333

Tel:  (207) 287-3707

Fax:  (207) 287-3005

Administrative Operations

Administrative Hearings

Tel:  (207) 287-3610

Fax:  (207) 287-8448

Human Resources

Tel:  (207) 287-2567

Fax:  (207) 287-8299

Legislative Affairs

Tel:  (207) 287-4290

Fax:  (207) 287-3005

Continuous Quality Improvement  

Tel:  (207) 624-7983

Fax:  (207) 287-9351

Public and Media Relations

Tel:  (207) 287-5012

Fax:  (207) 287-3005

Finance

General Information
Connecting All Programs

Tel:  (207) 287-3707

Fax:  (207) 287-3005

Audit

Tel:  (207) 287-2403

Fax:  (207) 287-2601

Child Support (Title IV-D) Processing

Tel:  207) 287-3048

Fax:  (207) 287-4480

Contract Management

Tel:  (207) 287-5072

Fax:  (207) 287-5031

DHHS Financial Service Center

Tel:  (207) 287-2106

Fax:  (207) 287-1862

Program Fiscal Coordination

Tel:  (207) 287-3707

Fax:  (207)287-3005

Rate Setting Unit

Tel:  (207) 287-3707

Fax:  (207) 287-3005

Psychiatric Hospitals

Dorothea Dix Psychiatric Center

Tel:  (207) 941-4000

Fax:  (207) 941-4349

Riverview Psychiatric Center

Tel:  (207) 624-4600

Fax:  (207) 287-7238

Aging and Disability Services, Office of formerly known as The Office of Adults with Cognitive and Physical Disabilities and the Office of Elder Services

            Aging Services

Tel:  (207) 287-9200
Tel:  (800) 262-2232

Fax:  (207) 287-9229

            Disability Services

Tel:  (207) 287-4242

Child and Family Services, Office of

Tel:  (207) 624-7900

Fax:  (207) 287-5282

Adoption

Tel:  (207) 624-7900

Child Care Subsidy

Tel:  (207) 624-7999
Tel:  (877) 680-5866

Child Protective Intake

Tel:  (207) 626-8620
Tel:  (800) 452-1999

Foster Care

Tel:  (207) 624-7900

Head Start

Tel:  (207) 624-7900

Substantiation Review

Tel:  (207) 624-7900

Family Independence, Office For

Tel:  (207) 624-4168
Tel:  (800) 442-6003

Fax:  (207) 287-4096

ASPIRE

Tel:  (207) 624-4107

Fax:  (207) 287-5096

Disability Determination Services

Tel:  (207) 377-9500
Tel:  (800) 452-8718

Fax:  (207) 377-9589

Emergency Assistance                               

Tel:  (207) 624-4109
Tel:  (800) 442-6003

Fax:  (207) 287-5096

Food Supplement Program

Tel:  (207) 624-4108

General Assistance

Tel:  (207) 624-4168
Tel:  (800) 442-6003

Fax:  (207) 287-5096

MaineCare (oversight of eligibility decisions in the District Offices)

Tel:  (207) 624-4168
Tel:  (800) 442-6003 

Fax:  (207) 287-1058

Support Enforcement and Recovery (DSER)

Tel:  (207) 624-4100

Fax:  (207) 287-2334

Support Enforcement and Recovery
Voice Response System for parents receiving child support (PIN number required to access information)

Tel:  (800) 371-7179

Temporary Assistance for Needy Families (TANF)

Tel:  (207) 624-4168

Fax:  (207) 287-5096

Licensing and Regulatory Services, Division of

Tel:  (207) 287-9300

Fax:  (207) 287-9307

Acute Care

Tel:  (207) 287-9301

Fax:  (207) 287-9252

Assisted Housing / ICF MR

Tel:  (207) 287-9251

Fax:  (207) 287-9252

Behavioral Health

Tel:  (207) 287-4399

Fax:  (207) 287-9304

Children's Licensing

Tel:  (207) 287-5020

Fax:  (207) 287-9304

CNA Registry

Tel:  (207) 624-7300

Fax:  (207) 287-9325

Complaints

Tel:  (800) 383-2441

Fax:  (207) 287-9307

Medical Facilities

Tel:  (207) 287-9333

Fax:  (207) 287-5815

Medical Marijuana

Tel:  (207) 287-4325

Fax:  (207) 287-2671

Regulations

Tel:  (207) 287-9340

Fax:  (207) 287-9307

Sentinel Events

Tel:  (207) 287-5813

Fax:  (207) 287-3251

Maine Center for Disease Control and Prevention (MeCDC)

Tel:  (207) 287-8016

Fax:  (207) 287-9058

Adolescent and School Health

Tel:  (207) 287-5338

Fax:  (207) 287-7213

Asthma Prevention and Control

Tel:  (207) 287-3041

Fax:  (207) 287-7213

Breast and Cervical Health

Tel:  (207) 287-4348

Fax:  (207) 287-4100

Cancer Registry

Tel:  (207) 287-8945

Fax:  (207) 287-4631

Cardiovascular Health

Tel:  (207) 287-5380

Fax:  (207) 287-4631

Childhood Lead Program

Tel:  (207) 287-4311

Children with Special Health Needs

Tel:  (207) 287-5357

Fax:  (207) 287-5355

Comprehensive Cancer Control

Tel:  (207) 287-4715

Fax:  (207) 287-4631

Data, Research and Vital Statistics

Tel:  (207) 287-5500

Fax:  (207) 287-1093

Diabetes Prevention and Control

Tel:  (207) 287-5380

Fax:  (207) 287-7213

Drinking Water Program

Tel:  (207) 287-2070

Fax:  (207) 287-4172

Environmental and Occupational Health

Tel:  (207) 287-4311

Fax:  (207) 287-3981

Health and Environmental Testing Lab

Tel:  (207) 287-2727

Fax:  (207) 287-6832

Health Inspection Program

Tel:  (207) 287-5671

Fax:  (207) 287-3165

Healthcare Associated Infections (HAI)

Tel:  (207) 287-6582

Healthy Maine Partnerships

Tel:  (207) 287-4627

Fax:  (207) 287-4631

HIV, STD, and Viral Hepatitis

Tel:  (207) 287-3747

Fax:  (207) 287-3498

Immunization

Tel:  (207) 287-3746
or     (800) 867-4775

Fax:  (207) 287-8127
or     (207) 287-9926

Infectious Disease Epidemiology

Tel:  (800) 821-5821

Fax:  (207) 287-6865
or      (800) 293-7534

Injury and Violence Prevention

Tel:  (207) 287-5359

Fax:  (207) 287-7213

Nutrition

Tel:  (207) 287-2273

Oral Health

Tel:  (207) 287-3121

Fax:  (207) 287-7213

Partnership for a Tobacco Free Maine

Tel:  (207) 287-4629

Fax:  (207) 287-4631

Physical Activity and Nutrition Program

Tel:  (207) 287-5388

Fax:  (207) 287-4631

Public Health Emergency Preparedness

Tel:  (207) 287-5768

Fax:  (207) 287-4612

Public Health Nursing

Tel:  (207) 287-4112

Fax:  (207) 287-5355

Radiation Control

Tel:  (207) 287-5676

Fax:  (207) 287-3059

Rural Health and Primary Care

Tel:  (207) 287-5524

Fax:  (207) 287-5431

Statewide Coordinating Council

Tel:  (207) 287-5345

Subsurface Wastewater Program

Tel:  (207) 287-5672

Fax:  (207) 287-3165

Tribal Public Health

Tel:  (207) 532-2240 extension 32

Tuberculosis Control

Tel:  (207) 287-8157
or    (800) 821-5821

Fax:  (800) 293-7534

Vital Records:  birth, death, marriage certificates

Tel:  (207) 287-1919

Women, Infants and Children's Nutrition (WIC)

Tel:  (207) 287-3991
or     (800) 437-9300

Fax:  (207) 287-7213

Women's Health

Tel:  (207) 287-4577

Fax:  (207) 287-9058

Office of MaineCare Services

Tel:  (207) 287-2674
Tel:  (800) 321-5557

Fax:  (207) 287-2675

Client Questions

Tel:  (800) 977-6740

Drugs for the Elderly (DEL)

Tel:  (866) 796-2463

Estate Recovery

Tel:  (800) 977-6740

Low Cost Drug Program

Tel:  (866) 796-2463

MaineCare Member Services

Tel:  (800) 977-6740

Pharmacy Help Desk (clients only)

Tel:  (866) 796-2463

Pharmacy Help Desk (providers only)

Tel:  (888) 420-9711

Prior Authorization

Tel:  (800) 977-6740

Provider Relations (Molina)

·         Provider questions
·         Provider file enrollment
·         Technical support

Tel:  (866) 690-5585

RX Plus  (providers only)

Tel:  (888) 420-9711

Third Party Liability

Tel:  (800) 977-6740

Multicultural Services

Tel:  (207) 624-7919

Fax:  (207) 287-6156

Office of Substance Abuse and Mental Health Services

Tel:  (207) 287-2595

Fax:  (207) 287-4334

Driver Education and Evaluation Program (DEEP)

Tel:  (207) 626-8600

Fax:  (207) 287-3903

Helpdesk (TDS, DTxC)

Tel:  (207) 287-2595

Fax:  (207) 287-8910

Information and Resource Center

Tel:  (207) 287-8900
Tel:  (800) 499-0027
(in state only)

Fax:  (207) 287-4334

District Offices – Specific Programs

Augusta District Office

35 Anthony Ave.,  Augusta,  ME  04333

General Information
Connecting All Programs

Tel:  (207) 624-8000
Tel:  (800) 452-1926

Fax:  (207) 624-8074

ASPIRE

Tel:  (207) 624-8090

Child and Family Services

Tel:  (207) 624-8088

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 624-8090

Public Health Unit including Public Health Nursing

Tel:  (207) 624-8050

Support Enforcement (paying parent living in state)

Tel:  (207) 624-8020

Support Enforcement (paying parent living out of state)

Tel:  (207) 624-5475

Bangor District Office

396 Griffin Road, Bangor,  ME  04401

General Information
Connecting All Programs

Tel:  (207) 561-4100
Tel:  (800) 432-7825

Fax:  (207) 561-4122

Aging and Disability Services

Tel:  (207) 561-4380

ASPIRE

Tel:  (207) 561-4175

Child and Family Services

Tel:  (207) 561-4220

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 561-4333

Licensing and Regulatory Services

Tel:  (207) 561-4190

Public Health Unit including Public Health Nursing

Tel:  (877) 763-0438

Substance Abuse and Mental Health Services

Tel:  (207) 561-4100

Support Enforcement

Tel:  (207) 561-4154

Biddeford District Office

208 Graham Street, Biddeford,  ME  04005

General Information
Connecting All Programs

Tel:  (207) 286-2400
Tel:  (800) 322-1919

Fax:  (207) 286-2408

Aging and Disability Services

Tel:  (207) 286-2467

ASPIRE

Tel:  (207) 286-2536

Child and Family Services

Tel:  (207) 286-2508

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 286-2430

Support Enforcement

Tel:  (207) 286-2533

Calais District Office

392 South Street, Calais,  ME  04619

General Information
Connecting All Programs

Tel:  (207) 454-9000
Tel:  (800) 622-1400

Fax:  (207) 454-9012

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 454-9020

Public Health Unit including Public Health Nursing

Tel:  (207) 454-9000

Caribou District Office

30 Skyway Drive, Caribou,  ME  04736

General Information
Connecting All Programs

Tel:  (207) 493-4000
Tel:  (800) 432-7366

Fax:  (207) 493-4001

Aging and Disability Services

Tel:  (207) 493-4000

ASPIRE

Tel:  (207) 493-4000

Child and Family Services

Tel:  (207) 493-4000

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 493-4000

Public Health Unit including Public Health Nursing

Tel:  (207) 493-4000

Caribou District Office (continued)

Substance Abuse and Mental Health Services

Tel:  (207) 493-4000

Support Enforcement

Tel:  (207) 493-4000

Ellsworth District Office

17 Eastward Lane, Ellsworth,  ME  04605

General Information
Connecting All Programs

Tel:  (207) 667-1600
Tel:  (800) 432-7823

Fax:  (207) 667-5364

Aging and Disability Services

Tel:  (207) 667-1600

ASPIRE

Tel:  (207) 667-1647

Child and Family Services

Tel:  (207)667-1600

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 667-1656

Public Health Nursing

Tel:  (207) 667-1600

Support Enforcement

Tel:  (207) 667-1684

Farmington District Office

114 Corn Shop Lane, Farmington,  ME  04938

General Information
Connecting All Programs

Tel:  (207) 778-8400
Tel:  (800) 442-6382

Fax:  (207) 778-8410

Aging and Disability Services

Tel:  (207) 778-8400

ASPIRE

Tel:  (207) 778-8400

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 778-8400

Substance Abuse and Mental Health Services

Tel:  (207) 778-8400

Fort Kent District Office

137 Market Street, Fort Kent,  ME  04743

General Information
Connecting All Programs

Tel:  (207) 834-7700
Tel:  (800) 432-7340

Fax:  (207) 834-7701

Aging and Disability Services

Tel:  (207) 834-7700

ASPIRE

Tel:  (207) 834-7700

Child and Family Services

Tel:  (207) 834-7700

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 834-7770

Public Health Nursing

Tel:  (207) 834-7700

Houlton District Office

11 High Street, Houlton,  ME  04743

General Information
Connecting All Programs

Tel:  (207) 532-5000
Tel:  (800) 432-7338

Fax:  (207) 532-7995

ASPIRE

Tel:  (207) 532-5000

Aging and Disability Services

Tel:  (207) 532-5000

Child and Family Services

Tel:  (207) 532-5000

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 532-5000

Houlton District Office  (continued)

Public Health Nursing

Tel:  (207) 532-5000

Lewiston District Office

200 Main Street, Lewiston,  ME  04240

General Information
Connecting All Programs

Tel:  (207) 795-4300
Tel:  (800) 482-7517

Fax:  (207) 795-4444

Aging and Disability Services
Aging Services
Disability Services

Tel:  (207) 795-4664
Tel:  (207) 753-9100

ASPIRE

Tel:  (207) 795-4480

Child and Family Services

Tel:  (207) 795-4620

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 795-4394

Public Health Unit including Public Health Nursing

Tel:  (207) 795-4448

Substance Abuse and Mental Health Services

Tel:  (207) 795-4664

Support Enforcement

Tel:  (207) 795-4390

Machias District Office

28 Prescott Drive, Machias,  ME  04654

General Information
Connecting All Programs

Tel:  (207) 255-2000
Tel:  (800) 432-7846

Fax:  (207) 255-2022

Aging and Disability Services

Tel:  (207)  255-2000

ASPIRE

Tel:  (207)  255-2000

Child and Family Services

Tel:  (207)  255-2000

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207)  255-2000

Public Health Unit including Public Health Nursing

Tel:  (207) 255-2000

Portland District Office

161 Marginal Way, Portland,  ME  04101

General Information
Connecting All Programs

Tel:  (207) 822-2000
Tel:  (800) 482-7520

Fax:  (207) 822-2146

Aging and Disability Services

Aging Services
Disability Services

Tel:  (207) 822-2149
Tel:  (207) 822-0270

ASPIRE

Tel:  (207) 822-2034

Child and Family Services

Tel:  (207) 822-2231

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 822-2071

Fax:  (207) 822-2310

Substance Abuse and Mental Health Services

Tel:  (207) 822-0126

Support Enforcement

Tel:  (207) 822-2068

Portland District Office

1037 Forest Avenue, Suite 11, Portland,  ME  04101

Public Health Unit including Public Health Nursing

Tel:  (207) 797-3401

Rockland District Office

91  Camden Street Suite #103, Rockland,  ME  04841

General Information
Connecting All Programs

Tel:  (207) 596-4200
Tel:  (800) 432-7802

Fax:  (207) 596-4331

Aging and Disability Services

Tel:  (207) 596-4302

ASPIRE

Tel:  (207) 596-4200

Child and Family Services

Tel:  (207) 596-4262

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 596-4217

Public Health Unit including Public Health Nursing

Tel:  (207) 596-4238

Substance Abuse and Mental Health Services

Tel:  (207) 596-4200
Tel:  (800) 432-7802

Support Enforcement

Tel:  (207) 596-4255

Sanford District Office

890 Main Street Suite #208, Sanford,  ME  04073

General Information
Connecting All Programs

Tel:  (207) 490-5400
Tel:  (800) 482-0790

Fax:  (207) 490-5463

Aging and Disability Services 

Tel:  (207) 490-4630

ASPIRE

Tel:  (207) 490-5416

Child and Family Services

Tel:  (207) 490-5443

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 490-5418

Public Health Unit including Public Health Nursing

Tel:  (207) 490-5400

Support Enforcement

Tel:  (207) 490-5468

Skowhegan District Office

98 North Avenue, Skowhegan,  ME  04976

General Information
Connecting All Programs

Tel:  (207) 474-4800
Tel:  (800) 452-4602

Fax:  (207) 474-4888

Aging and Disability Services

Tel:  (207) 474-4800

ASPIRE

Tel:  (207) 474-4800

Child and Family Services

Tel:  (207) 474-4850

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 474-4848

Public Health Unit including Public Health Nursing

Tel:  (207) 474-4808

Substance Abuse and Mental Health Services

Tel:  (207) 474-4800

South Paris District Office

243 Main Street Suite #6, South Paris,  ME  04281

General Information
Connecting All Programs

Tel:  (207) 744-1200
Tel:  (888) 593-9775

Fax:  (207) 743-8798

Aging and Disability Services

Tel:  (207) 744-1219

ASPIRE

Tel:  (207) 744-1225

Eligibility for food Stamps/TANF/MaineCare

Tel:  (207) 744-1250

Fax: (207) 743-8735

State Health Inspector

Tel:  (207) 744-1200