Community Services Programs

Mental Health Agency Licensing Standards - Table of Contents

Complete Mental Health Agency Licensing Standards (Microsoft Word) (Adobe PDF) (*free viewer)

Non-Discrimination Notice

Introduction

Legal Authority and Scope

Definitions

The Licensure Process

Licensing Eligibility Criteria

Core Standards

Agency Management

• Planning
    Governance
    Strategic Planning
    Marketing
    Health and Safety
• Organizing
    Organizational Structure
    Client Records
    Management Information Systems
    Physical Plant Management
• Staffing
    Human Resource Management
    Volunteers and Students
• Directing
    Staff Development
   Supervision
• Controlling
    Quality Management
    Financial Management
    Contract Management

Clinical Management

• Access
• Client Rights
• Treatment and Care Processes
    Preliminary Screening
    Assessments
    Progress Notes
    Discharge Planning and Transfers
    Continuity of Care
    Medications

Service-Specific Standards

Community Support Service Standards

• Access
• Assessment
• Service Planning
• Service Delivery
• Discharge Planning
• Health
• Human Resource Management

Crisis Residential Service Standards

• Assessment
• Service Planning
• Discharge Planning
• Physical Plant
• Crisis Residential Services
• Health

Emergency Service Standards

• Assessment
• Emergency

Inpatient Service Standards

• Access
• Assessment
• Treatment Planning
• Discharge Planning
• Health
• Physical Plant
• Inpatient Services

Outpatient Service Standards

• Access
• Assessment
• Service Planning
• Discharge Planning
• Health

Residential Service Standards

• Access
• Assessment
• Service Planning
• Discharge Planning
• Health
• Physical Plant
• Residential Services

Social Club Standards

• Access
• Club Member Records
• Club Member Rights
• Social Club Management
• Marketing
• Financial Management
• Health and Safety
• Human Resource Management
• Volunteers and Students
• Supervision
• Quality Management