Grievance Process Guide for Recipients of Mental Health Services

Grievance Process Guide for Recipients of Mental Health Services in printable booklet  (Microsft Word*) (*free viewer)

Grievance Process Guide by sections

• Introduction
• What is a Grievance?
• What is the Grievance Process?
• What Can be Grieved?
• How to file a Grievance
• Filing a Grievance in the Community
• Filing a Grievance in an Inpatient Facility
• Administrative Hearings
• Preparing a Grievance
• Burden of Proof
• Where to Get Help Filing a Grievance
• Basic Rights of Recipients of Mental Health Services
• Level 1 Grievance Reporting Form

Complete Grievance Process Guide in Microsoft Word* or Adobe PDF* (*free viewer)