Appendix D - National Origin Discrimination in Housing (HUD)
Housing Discrimination Hotline
Phone: 1-800-669-9777 (in English and Spanish)
Provides information for callers about Fair Housing rights and records consumer complaints of unfair treatment or discrimination.
Fair Housing Enforcement Center At The HUD MASS. STATE OFFICE
U.S Department of Housing and Urban Development
Thomas P. O’Neill Federal Building
10 Causeway Street, Room 321
Boston, MA 02222-1092
Phone: (617) 994-8300
Toll Free: 1-800-827-5005
TTY: (617) 565-5453
Websites: http://hud-homes.hudclips.org/ or http://portal.hud.gov/hudportal/HUD?src=/topics/housing_discrimination
Maine State Office OF HUD
202 Harlow St.
PO Box 1384
Bangor, ME 04402
Fax: (207) 945-0533 TTY: (207) 945-0401
Please report any Maine MaineCare provider who has discriminated against a non-English speaker whether or not the individual has MaineCare.
Bureau of Medical Services
Provider Relations Unit
11 State House Station
Augusta, ME 04333
Dear Ms. McCormick,
I am a_________ person and I use ___________________. I was denied the services of a
qualified interpreter by the agency_______________________________, which is a MaineCare Provider agency.
On __________ , ___________________, an employee of the agency, told me that they
would not provide interpreting services to make my appointment for _________________________________ accessible, despite my request and an
explanation of their requirement to do so under the Civil Rights Act of 1964. Instead, they offered ________________________________________which I informed them was unacceptable to me.
I would appreciate any assistance you can provide in helping this agency understand their obligation to provide effective communication with their clientele. Thank you.
United States Office of Refugee Resettlement
Administration for Children and Families
U.S. Department of Health and Human Services
901 D Street, SW
Washington, DC 20447
Phone: (202) 401-9246
Contact for our region: Mary Ann Higgins
Agency providing funding directly to Maine DHS and Catholic Charities of Maine for the Refugee Resettlement Program.
U.S. Department of Health & Human Services Office for Civil Rights
J.F. Kennedy Building Room 1875
Boston, Massachusetts 02203
Phone: (617) 565-1020
Fax: (617) 565-2493
If you believe discrimination has happened to you or anyone else because of race, color, national origin, age, sex, disability or religion by a health care or human services provider (such as hospitals, nursing homes, social service agencies, etc.), you or your representative may file a complaint with the Office for Civil Rights (OCR). Complaints usually must be filed within 180 days from the date of the alleged discriminatory act, though there may be rare exceptions to this rule. OCR may provide free technical assistance, investigate complaints, and attempt to reach voluntary compliance resolutions.
Resource Guide Appendix & Links
- Appendix B: National Origin Discrimination in the Work Place
- Appendix C: National Origin Discrimination in Education
- Appendix D: National Discrimination in Housing(HUD)
- Appendix E: Glossary
- Appendix F: Additional Internet Resources
- Appendix G: MaineCare Reimbursement for Interpreters
- Appendix G: MaineCare code of Ethics for Interpreters
- Appendix H: Maine Judicial Branch Code of Ethics for Court Interpreters
- Maine Deaf Services Resource Guide
- Non-Discrimination Notice