Bureau/Division Director’s Meeting

May 18, 2005

Commissioner’s Conference Room

                                                                        

 

The following are points of interest that were discussed at the Bend the Curve portion of the Bureau/Division Director’s meeting on Wednesday, May 18, 2005.

 

• The VSM presentation was the OIP Job Jar. Team members present were Paul Burgess Bob Morlock, Sponsor, Joan Cook, Team Manager, Kathy Theberge, John Rioux, Metrics, John McCollor and Sharon Williams.
• Standards did not exist resulting in inconsistency within the Department.
• The Intake form is being revised and modified as needed.  It is not standardized as yet.
• The Team requests a new value stream charter and sponsor for helpdesk activity before the move to OIT.
• A list of nine recommendations was presented:
• Create a standard IT intake form and cost and resource analysis form.
• Develop a standardized process of work from issue intake to go/no go decision.
• Evaluate a web-based IT tracking system for IT customers to use.
• Create a project scheduling methodology.
• Process or VS Helpdesk Activity.
• Develop Project Management Standards to guide the project from the go decision to final implementation.
• Develop function codes to track OIP staff work and resources.
• Identify a new process team to develop project codes to track costs and to use as a project budgeting planning tool on new development and other larger IT projects.
• Evaluate methods necessary to measure project status and resource management for customer and internal (OIP) use (DASHBOARD).
• Will develop a training plan to educate DOL employees on how to use the forms. 
• There are more efficiency savings than monetary savings.
• Have approval to go ahead with recommendations.