WIN-202 Continuous Improvement Project Team

Generated By: SC
Sponsor: John Dorrer, Director, Division of Labor Market Information Services
VSM Manager: Chris Boudreau – LMIS

Description: WIN-202 is a system used by states to process employment and wage information for a wide variety of purposes, including trend analysis, industry changes, and tax/benefit operations. The system is developed under contract between the Division of Labor Market Information Services (LMIS), who manages the project, and the US Bureau of Labor Statistics.WIN-202 must be taken to the next level of continuous improvement by increasing access, migrating system versions, and enhancing system features while, at the same time, improving efficiency. Review all aspects of project management, organizational structure, team roles, and process steps.

Sponsor Message: As the sponsor of this team, I want to first of all thank you in advance for sharing your talents and insights to help in developing the “next generation” of the WIN- 202. This product has been developed over nearly 15 years by an extraordinary team of talented employees at Maine DOL. This is entrepreneurial government at its best. The success has been driven by a group of professionals working across programs and organizational units. We now have opportunity to supply WIN-202 to more states as the Bureau of Labor Statistics has come to recognize the power and value of WIN 202. In order for us to remain competitive and meet customer demand and expectations, we need to continue to innovate, provide high levels of customer support and satisfaction and create value. In short, we need a strong development plan, a business plan and highly integrated development and support system Value stream mapping offers us a set of tools with which we can systematically re-engineer our processes and improve on our delivery.

Problem Statement: Two major system changes must be made within the next 12 months: (1) ADA compatibility; and (2) version 9/10. This will require streamlining the way projects are managed and worked on so as to increase output without increasing operating costs.

Boundaries of this VSM: (Define where this process begins and ends; be specific)
Begins with defining what work gets done and how changes fit into the system. Involves the role of the project manager as system architect and the process of consultation/interaction with team members. Ends with transmittal of system releases to customers.

Team Members:
BURNETT, MICHAEL – LMIS
CYR, RUSTY – BES
DIBNER, ERIC – BRS
FEARING, JUDY – BUC
HENRY, PENNY – LMIS (Web Coordinator)
HENRY, ART – OIP
KELLEY, BOB – LMIS (Data Manager)
KLEIN, DAVID – TDC
MCELVAINE, JOANN – OIP

Caucus Members:
BECKMAN, MARGARET – TDC
DAY, FRANCES – BRS/DVR
DOSTIE, DAVID – LMIS
DREW, THERESA – BUC/ORONO
JORDAN, JEFF – OIP
LEMIEUX, MARIE – BUC/TAX
LEONARD, RON – LMIS
MEADER, BETTY – LMIS
SAUNDERS, KENT – LMIS

Alternate VSM:
RAYMOND, JIM – LMIS