How to Get Help

Ask Your Consultants

Your consultants are available by phone, email, or in person to offer support, advice and answer your questions. See contact information and available services.

• Central Maine Library District Consultant: Stephanie Zurinski
• Northeastern Maine Library District Consultant: Valerie Osborne
• Southern Maine Library District Consultant: Mamie Ney
• Maine Department of Education School Library/Technology Planning Coordinator: Pamela Goucher

Listservs

Join a Maine library listserv. Post your questions to get quick help from colleagues.

MentorME

While the district consultants are always available to offer support and advice, sometimes a conversation with another librarian can also be helpful. The MentorME, a mentoring service links librarians with questions to librarians who have working knowledge and experience to share in specific areas.

Online Forms for Librarians

Online library forms to complete and share information quickly any time, from any place!

Other Support

• MSLN/Networkmaine:
  Technical support, or to report an outage, call the Network Operations Center Toll Free at 1-888-367-6756 or support@maine.edu
  Monday - Friday: 7am-10pm, Saturday: 8am-5pm
  Staff is available on-call after hours for critical outages and can be paged using the phone number above.
• InfoNet Support Center: Submit a Ticket; Search the knowedge Base
• InfoNet Contacts
• MARVEL! Contact Form for Help: both for librarians and citizens using MARVEL!