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A Publication Featuring The Information
Services Technology of Maine State Government
| Volume VII, Issue 7 | July/August 2004 |
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Intranet Overhaul At the Retirement System |
For about two years, employees at the Maine State Retirement System (MSRS) have had access to an Intranet containing a hodgepodge of information about the System, from staff directories and floor plans to information about our history, mission, and values. The resource, dubbed StaffNet, served as a repository of information from the very useful to the purely historical, and was not always as organized as one would like.
Thanks to a collaborative effort between Information Technology and Communications staffs over several months, MSRS employees now have access to a reorganized, revitalized StaffNet. This new site is designed to put key resources within a click or two of the homepage through new pop-out menus and a streamlined design.
Before taking on the task of overhauling the Intranet site, the first step in formulating our strategy was to re-examine what we wanted the new StaffNet to do. Not only did we want the site to be a distribution point for organizational information to employees, but we also wanted to re-create a tool that would serve as a convenient, adaptive, and growing resource for all of us who work at MSRS. We set out to overhaul the site to ultimately help improve employee productivity, reduce costs, and create a sense of pride within the agency.
Some of the new features include searchable on-line versions of the MSRS statutes and rules; an expanded human resources section with interactive forms; agency/departmental newsletters and procedures manuals; and updates on the agency’s major projects. Use of the site will reduce or eliminate production and distribution costs of company materials such as employee handbooks, work guides, calendars/schedules, and training manuals. In addition, employees are saving time by getting the answers to frequently asked questions right on the spot. Already, we’ve had positive feedback from staff commenting on how quickly and easily they can access information.
In the months to come, we hope to expand the resources available to MSRS employees through this medium. StaffNet will evolve and grow with users’ needs. The more participation we have on the site, the more employees will rely on it—and the more they’ll benefit from it. One of the biggest benefits of an Intranet site is its ability to give users access to timely information. We are making certain to not only keep the site pertinent and interesting, but also to keep the content up-to-date. This will help all employees do their jobs more effectively and economically.
Bob Drury is the Communications Associate at the Maine State Retirement System where he participates as part of the Web-collaborative and manages the content for the agency’s internal and external web sites.