Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Ardent Credit Union
  • Street Address: 1500 Spring Garden, Suite 500
  • City: Philadelphia
  • State, or Country if outside the US: PA
  • Zip Code: 19130

Submitted By

  • Name: Gregory Mantych
  • Title: Attorney
  • Firm name (if different than entity): Mendes & Mount LLP
  • Telephone Number: 212-261-8091
  • Email Address: gregory.mantych@mendes.com
  • Relationship to entity whose information was compromised: Counsel

Breach Information

  • Total number of persons affected (including residents): 36,859
  • Total number of Maine residents affected: 24
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 06/05/2021
  • Date Breach Discovered: 01/20/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 01/28/2021
  • Copy of notice to affected Maine residents: EXPERIAN_G1654_Ardent Credit Union_L01_SAS_2.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian, credit monitoring and identity restoration/protection services