Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Higher Education Servicing Corporation ("HESC")
  • Street Address: 4381 W. Green Oaks Blvd., Ste. 200
  • City: Arlington
  • State, or Country if outside the US: Texas
  • Zip Code: 76016

Submitted By

  • Name: Michael Waters
  • Title: Shareholder
  • Firm name (if different than entity): Polsinelli PC
  • Telephone Number: 3124636212
  • Email Address: mwaters@polsinelli.com
  • Relationship to entity whose information was compromised: Attorney for HESC

Breach Information

  • Total number of persons affected (including residents): 23,793
  • Total number of Maine residents affected: 12
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 10/25/2020-01/04/2021
  • Date Breach Discovered: 2/15/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 04/05/2021
  • Copy of notice to affected Maine residents: Higher Ed Adult 1 Year.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Experian; 1 year, Experian IdentityWorks Credit 3B