Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Assist System, LLC and Medjet Assistance, LLC ("Medjet and MedjetAssist")
  • Street Address: 3075 Healthy Way
  • City: Birmingham
  • State, or Country if outside the US: Alabama
  • Zip Code: 35243

Submitted By

  • Name: Nicholas Jajko
  • Title: Partner
  • Firm name (if different than entity): Freeman Mathis & Gary LLP
  • Telephone Number: 2152798070
  • Email Address: nicholas.jajko@fmglaw.com
  • Relationship to entity whose information was compromised: Counsel for Medjet and MedjetAssist

Breach Information

  • Total number of persons affected (including residents): 14,400
  • Total number of Maine residents affected: 9
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 10/17/2023
  • Date Breach Discovered: 05/10/2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 06/03/2024 01/05/2024
  • Copy of notice to affected Maine residents: Assist MedJet - Notice of Data Event Ex 1 - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Kroll, 12 months of credit monitoring and identity protection