Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Members Trust of the Southwest Federal Credit Union
  • Street Address: 23156 Mangum Road
  • City: Houston
  • State, or Country if outside the US: Texas
  • Zip Code: 77092

Submitted By

  • Name: Bruce Radke
  • Title: Shareholder
  • Firm name (if different than entity): Polsinelli PC, 150 N. Riverside Plaza, Ste. 3000, Chicago, IL 60606
  • Telephone Number: 312-463-6211
  • Email Address: bradke@polsinelli.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 7076
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 09/28/2022 - 10/04/2022
  • Date Breach Discovered: 11/15/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 01/17/2023
  • Copy of notice to affected Maine residents: A - Adult 1 Yr CM.pdf
  • Date of any previous (within 12 months) breach notifications: None
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 1 year, Experian, IdentityWorks Credit 3B