Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Direct Energy LP, together with its affiliates First Choice Power, LLC and Home Warranty of America, Inc.
  • Street Address: 12 Greenway Plaza, Suite 250
  • City: Houston
  • State, or Country if outside the US: TX
  • Zip Code: 77046

Submitted By

  • Name: Janet Peyton
  • Title: Partner
  • Firm name (if different than entity): McGuireWoods LLP
  • Telephone Number: 8047751166
  • Email Address: jpeyton@mcguirewoods.com
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 249,669
  • Total number of Maine residents affected: 12
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 11/03/2020
  • Date Breach Discovered: 11/03/2020
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 12/02/2020-12/22/2020
  • Copy of notice to affected Maine residents: Maine AG Notification Enclosures 1-6-20(139762663.1).pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Duration: 24 months Provider: Experian Description: Experian IdentityWorks credit monitoring and identity repair services