Data Breach Notifications

Entity Information

• Type of Organization: Other Commercial
• Entity Name: AlohaCare
• Street Address: 1357 Kapi`olani Blvd., Suite G101
• City: Honolulu
• State, or Country if outside the US: HI
• Zip Code: 96814

Submitted By

• Name: Kamran Salour
• Title: Partner
• Firm name (if different than entity): Lewis Brisbois Bisgaard & Smith
• Telephone Number: 7149663184
• Email Address: kamran.salour@lewisbrisbois.com
• Relationship to entity whose information was compromised: Counsel

Breach Information

• Total number of persons affected (including residents): 12982
• Total number of Maine residents affected: 21
• If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
• Date(s) Breach Occured: 05/31/2023
• Date Breach Discovered: 10/17/2023
• Description of the Breach:
  • External system breach (hacking)
• Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

• Type of Notification: Written
• Date(s) of consumer notification: 11/03/2023
• Copy of notice to affected Maine residents: AlohaCare - Maine Regulatory Notification Letter.pdf">AlohaCare - Consumer Notification Letter.pdfAlohaCare - Maine Regulatory Notification Letter.pdf
• Date of any previous (within 12 months) breach notifications:
• Were identity theft protection services offered: Yes
• If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months via TransUnion and offering credit monitoring, dark web monitoring $1M insurance policy, fully-managed identity protection services