Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Creative Services, Inc., on its behalf and on behalf of relevant data owners
  • Street Address: 64 Pratt Street
  • City: Mansfield
  • State, or Country if outside the US: Massachusetts
  • Zip Code: 02048

Submitted By

  • Name: Kellie O’Shea
  • Title: General Counsel
  • Firm name (if different than entity):
  • Telephone Number: (800) 227-0002 x 261
  • Email Address: KO'Shea@creativeservices.com
  • Relationship to entity whose information was compromised: General Counsel

Breach Information

  • Total number of persons affected (including residents): 164673
  • Total number of Maine residents affected: 2060
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 11/23/2021
  • Date Breach Discovered: 1/25/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 2/23/2022 and 2/25/2022
  • Copy of notice to affected Maine residents: Creative Services, Inc. - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications: September 27, 2021
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12; Equifax; Complimentary access to credit monitoring, fraud consultation, and identity theft restoration services