Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Accruent, LLC
  • Street Address: 11500 Alterra Parkway, Ste 110
  • City: Austin
  • State, or Country if outside the US: TX
  • Zip Code: 78758

Submitted By

  • Name: Alissa Kaplan
  • Title: General Counsel & SVP Operations
  • Firm name (if different than entity):
  • Telephone Number: (512) 813-5968
  • Email Address: alissa.kaplan@accruent.com
  • Relationship to entity whose information was compromised: Executive Leadership

Breach Information

  • Total number of persons affected (including residents): 2513
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: January 25, 2023
  • Date Breach Discovered: September 03, 2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: October 3, 2024
  • Copy of notice to affected Maine residents: Accruent_-_Employee_Notification.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Equifax, Complimentary credit and identity monitoring