Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Forward Air Corporation
  • Street Address: 1915 Snapps Ferry Road, Building N
  • City: Greeneville
  • State, or Country if outside the US: TN
  • Zip Code: 37745

Submitted By

  • Name: Michael Hance
  • Title: Chief Legal Officer
  • Firm name (if different than entity):
  • Telephone Number: (423) 636-7007
  • Email Address: MHance@forwardair.com
  • Relationship to entity whose information was compromised: Chief Legal Officer

Breach Information

  • Total number of persons affected (including residents): 40655
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 12/15/2020
  • Date Breach Discovered: 7/30/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 9/24/2021
  • Copy of notice to affected Maine residents: Forward Air Corp. - Regulator Notice - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Transunion, credit monitoring and identity protection services