InforME 
June Meeting Minutes
Thursday, June 27th, 2013
1:00-3:00 pm

Attendees:

Board Members Present:
John Martins
Matt Dunlap
Greg McNeal
Denise Garland
Anne Schink
Chris Pinkham
Dick Thompson
Ellen Wood
Abbe Yacoben
Tim Poulin
Joe Laliberte
Anne Head
Paul VandenBussche, Non-Voting Member

InforME Staff and Conference Facilitator
Dustin Biggs
Lesley Mosher
Dan Andrews Dominic Eramo
Todd Tolhurst

Guests and State Agency Members
Eric Stout- OIT
Janet Eastman- Moderator

Introductions 

Adoption of April Minutes – 5 mins.Motion: Chris Pinkham motioned to adopt the meeting minutes as presented.
Second: Tim Poulin
Vote: Unanimous

Greg McNeal opened the Strategic Planning Session asking the question, Can government really shutdown in this day and age? Greg also spoke to business process management and efficiencies within that process. This was followed by a short video regarding government web applications and sites today.

Discussion-Dick Thompson spoke about a need to focus on higher education and update the financial aid registration process. Paul VandenBussche agreed with Dicks comments and stated that individuals will use these new online services if they are put in place, citing another NIC portal that has already created a financial aid service. Paul also spoke about the Indiana Bus Inspection service that was seen in the video and the current success of that service.

Tim Poulin stated that the change in technology over the years should make it much easier to convert paper processes and forms.

Anne Schink stated that she would like to see InforME do more with e-democracy and voting services.

Chris Pinkham spoke about some of the lower adoption rates for services already completed and the reasoning behind such low use. Lesley Mosher responded that success is relative depending on the service as some services cannot reach 100% adoption.

Lesley Mosher provided legislative updates speaking specifically about the MOSES and Burn Permit applications and the changes that will need to be made to comply with the new laws. Chris Pinkham stated that InforME should meet with OPLA to discuss the lack of fiscal notes for pieces of legislation that directly affect the portal. Eric Stout responded that protocol calls for the agency to respond to such legislation and Lesley Mosher stated that InforME normally provides quotes to the agency to assist them in dealing with the legislature.Matt Dunlap remarked that there should be a technology piece within the orientation session for new legislative members to at least give them an idea of how the process works.

Paul VandenBussche spoke about the contract renewal vote for the July board meeting and provided highlights on past achievements.

* Strategic Planning Session followed this meeting. Details of this session will be posted in the coming week on the “Strategic Planning” Section of the InforME site.