STATE OF MAINE MAINE LABOR RELATIONS BOARD CASE NO. 84-01 ISSUED: December 5, 1983 ____________________________________ ) MAINE STATE EMPLOYEES ASSOCIATION, ) ) Complainant, ) ) v. ) ) BANGOR MENTAL HEALTH INSTITUTE, ) DECISION AND ORDER ) and ) ) STATE OF MAINE, ) ) Respondents. ) ____________________________________) The question presented in this prohibited practices case is whether the Bangor Mental Health Institute (BMHI) and the State of Maine violated 26 M.R.S.A. Section 979-C(1)(A) and (E) (1974) by the actions they took in temporarily filling a vacant shift at BMHI. The Maine State Employees Association (MSEA or union), the bargain- ing agent for the Registered Nurses at BMHI, filed its complaint on July 13, 1983 pursuant to 26 M.R.S.A. Section 979-H(2) (Supp. 1982). BMHI and the State filed a response on August 3, 1983, denying that any of their actions violated the State Employees Labor Relations Act, 26 M.R.S.A. Section 979, et seq. (1974 & Supp. 1982) (Act). A pre-hearing conference on the case was held on August 29, 1983, Alternate Chairman Donald W. Webber presiding. Alternate Chairman Webber issued on September 3, 1983 a Pre-Hearing Conference Memorandum and order, the contents of which are incorporated herein by reference. Hearings were held on September 14 and 21, 1983, Chairman Edward H. Keith presiding, with Employer Representative Thacher E. Turner and Employee Representative Harold S. Noddin. MSEA was represented by John J. Finn, Esquire and BMHI and the State by Susan Farnsworth, Esquire. Full opportunity was given to the parties -1- to examine and cross-examine witnesses, introduce evidence, and make argument. Both parties filed post-hearing briefs, which have been considered by the Board. JURISDICTION MSEA is the bargaining agent within the meaning of 26 M.R.S.A. Section 979-H(2) (Supp. 1982) for the State of Maine Professional and Technical Services bargaining unit, which includes some of the Registered Nurses employed at BMHI. BMHI and the State of Maine are "public employers" as defined in 26 M.R.S.A. Section 979-A(5) (Supp. 1982). The jurisdiction of the Maine Labor Relations Board to hear this case and render a decision and order lies in 26 M.R.S.A. Section 979-H (1974 & Supp. 1982). FINDINGS OF FACT Upon review of the entire record, the Labor Relations Board finds: 1. On June 21, 1983, nurse Florence Pyles received a memo from the Director of Nursing at BMHI stating that as of June 21st Pyles was temporarily assigned to the 11:00 p.m. to 7:00 a.m. shift on Ward D-1, the admissions unit at BMHI. The memo was dated June 14, 1983 but Pyles did not receive it until June 21st because she was on vacation. Pyles previously had been assigned to the day shift on Ward D-1. A collective bargaining agreement between MSEA and the State for the Professional and Technical Services bargaining unit was in effect. 2. The problem of having Registered Nurse coverage on Ward D-1 during the 11-7 shift had been present at BMHI since the spring of 1982. In April, 1982, BMHI's application for participation in the Medicare program was denied by the federal government in part because the institution did not have 24-hour, 7-day-a-week coverage by Registered Nurses on Ward D-1. In March, 1983, BMHI began pre- paring to reapply for the Medicare program, which meant that the required R.N. coverage on all wards had to be insured. In April, -2- 1983, the nurse working the 11-7 shift on Ward D-1 resigned on short notice. Thereafter, volunteers among the nurses provided coverage on the 11-7 shift, but by mid-June volunteers were no longer coming forward. The Director of Nursing, Terry Morton, was concerned about satisfying the Medicare requirements, so she temporarily assigned Pyles, whom Morton believed to be the least senior qualified nurse, to the 11-7 shift until such time as a nurse could be hired to permanently work that shift. Two nurses were hired to cover the 11-7 shift on Ward D-1 as of July 15, 1983. 3. Upon receipt of the memo from Morton, Pyles contacted union steward Bill Donahue, a psychiatric social worker at BMHI, to com- plain about the temporary assignment. Donahue and Pyles filed a grievance with Assistant Director of Nursing Elizabeth Bicknell at approximately 9:00 A.m. on June 21st, asking that Pyles' assignment be rescinded and that assignments be done according to the collective bargaining agreement. 4. The weekly staff meeting of employees assigned to Ward D-1 was held during the afternoon of June 21st. Morton explained why she had assigned Pyles to the 11-7 shift and Colleen Pound, a Registered Nurse who worked on Ward D-1, stated that she disagreed with Pyles' assignment to the shift. A discussion then ensued as to how the 11-7 shift should be covered. Donahue cited some articles from the collective bargaining agreement but Morton said she would discuss the contract with him after the meeting. Another person suggested that coverage of the shift be provided by drawing names from a hat, and Morton agreed to try this method. 5. After the staff meeting on June 21st Pyles and Donahue met with Morton and Bicknell to discuss Pyles' grievance. Morton said that Pyles did not have to work the 11-7 shift that evening but that her name would be included in the drawing of names from the hat. Donahue stated that MSEA and the State should negotiate about the method of covering the shift and Morton agreed to negotiate if Donahue could guarantee that no grievances regarding the matter would be filed and that negotiations would take place the next day. -3- Donahue said he could not guarantee that no grievances would be filed but agreed to negotiate on June 22nd. Donahue then asked Morton to provide a copy of the State Board of Nursing rules and regulations for the union's use during negotiations. Morton under- stood that Pyles, the Chairperson of the Board of Nursing, would give Donahue a copy of the rules and regulations. Morton said that she wanted to talk to Dan Michaud, the Personnel Manager at BMHI. 6. Later in the afternoon of June 21st Morton received a call from a Registered Nurse who said that a lot of rumors about coverage of the wards were going around the institution and that a meeting of nurses should be held. Morton decided to hold such a meeting at 8:00 a.m. the next morning, and that evening most of the nurses received telephone calls informing them of the meeting. 7. A majority of the nurses employed by BMHI attended the June 22nd meeting. Morton listed on a blackboard the 11-7 -shift on Ward D-1 and three other shifts that needed R.N. coverage, and told the nurses she needed a resolution of the coverage problems on these shifts by the end of the meeting. Morton asked Pound to explain the idea of drawing names from a hat, but Pound stated that she did not support this idea and thought that the union contract should be followed. Morton then wrote on the blackboard "least senior person - unfortunate one - scapegoat." Another nurse suggested that all R.N.s could take turns covering the shifts, and Morton wrote this suggestion on the board. After listing several suggestions on the board, Morton told the nurses it was their meeting and went to the back of the room and sat down. The nurses broke up into two groups and began assigning themselves to the vacant shifts. Not all of the openings were covered, so after the meeting Morton had her assistants call nurses who were not at the meeting to see if they would fill in. 8. During the R.N. meeting on June 22nd Donahue met with Personnel Manager Michaud, telling him that a grievance regarding Pyles' assignment had been filed and objecting that Morton was bypassing the union and dealing directly with the nurses. Michaud -4- said he would speak to Morton about this. After the R.N. meeting was over, Donahue spoke with Sandra St. Germaine, a Registered Nurse who was president of the local MSEA chapter and a union steward, and who was present at the R.N. meeting. St. Germaine said that after the R.N. meeting, Morton told her that if the union disagreed with what had happened at the meeting, she would negotiate. 9. Donahue and St. Germaine met with Michaud during the after- noon of June 22nd. Donahue said the union could not tolerate Morton's attempt to intimidate the nurses by writing negative comments on the blackboard and that the State should negotiate with the union and stop dealing with the employees. Michaud said the State would negotiate about the matter, but no negotiating schedule was set. Michaud asked Donahue and St. Germaine what they wanted to see happen with the schedule set at the R.N. meeting, and they said they would leave it up to him. In a June 24 memorandum to Donahue, Michaud said that since the nurses had volunteered for the schedule, BMHI would stay with the schedule formulated at the June 22 R.N. meeting and would fill any holes in the schedule on a mandatory basis. 10. During the afternoon of June 22, St. Germaine received calls from several irate nurses who were angry that a schedule had been set without all nurses being present and that the union contract had not been followed. St. Germaine decided to call an emergency union meeting which was held on or about the evening of June 22. The nurses who attended the meeting expressed a lot of anger and confusion about what had happened, but no decisions were made. Another union meeting was held on June 28, at which time the nurses voted to pursue all available measures to enforce the contract. A grievance regarding the schedule set at the June 22 R.N. meeting was filed, as was the prohibited practice complaint which initiated this proceeding. No further requests were made to the State to negotiate about the schedule. 11. Several provisions in the collective bargaining agreement may have provided a method for securing R.N. coverage of the 11-7 shift. Article XXVIII (Shift Assignments) states in pertinent part: -5- When an opening occurs in a shift assignment in an appropriate work group at a location, preference shall be given to employees within the classifica- tion who possess the training, ability and any required special qualifications to perform the work required, on the basis of seniority. In the event that no employee desires a shift assignment, employees shall be selected in order of inverse seniority. Article XXVII (Overtime Assignments) states in part: 1. In classifications where employees are eligible for overtime pay, overtime work shall be offered to employees within the work location involved from the appropriate work group in continuing rotation on the basis of seniority. Each employee shall be selected in turn according to his/her place on the seniority list by rotation provided, however, the employee whose turn it is to work possesses the qualifications, training and ability to perform the specific work required. DECISION MSEA urges that in attempting to secure coverage for the 11-7 shift on Ward D-1, Morton dealt directly with the nurses and thereby bypassed the bargaining agent and the collective bargaining agreement in derogation of the duties imposed by the Act. The State contends that Morton's June 22 meeting with the nurses was merely a continuation of the practice of finding volunteers to cover the shift, which cannot be seen as a bypassing of the union, and that since there was an emergency situation requiring immediate coverage for the shift, Morton's meeting with the nurses was proper in any event. It is, of course, a venerable principle of labor law that "an employer acts in bad faith and violates the Act by dealing directly with its employees concerning their working conditions at a time when they are represented by an exclusive bargaining representative." Farm Crest Bakeries, 241 NLRB 1191, 1196-97(1979). This principle is based on the rationale that both the National Labor Relations Act and the Act which governs the instant case -6- "Makes it the duty of the employer to bargain col- lectively with the chosen representatives of his employees. The obligation being exclusive, see Section 9 of the Act, 29 U.S.C. Section 159(a), it exacts 'the negative duty to treat with no other."' (Citations omitted) Medo Photo Supply Corp. v. NLRB, 321 U.S. 678, 683-84 (1944); see also 26 M.R.S.A. Section 979-F(2)(B) (1974). Direct dealing with employees represented by a bargaining agent thus is "subversive of the mode of collective bargaining which the statute has ordained . . . Such conduct is therefore an interference with the rights guaranteed by Section 7 and a violation of Section 8(l) of the Act." 321 U.S. at 684. The injury suffered by the bargaining agent when the employer deals directly with represented employees is "not that flowing from a breach of contract [but] to the union's status as a bargaining representative." C & C Plywood Corp., 163 NLRB 1022, 1024 (1967), enforced 413 F.2d 112 (9-th Cir. 1969). "The statutory obligation thus imposed is to deal with the employees through the union rather than dealing with the union through employees." C. Morris, The Developing Labor Law 305 (1971). The State does not contest the validity of these principles but only their applicability to the facts of this case. The question we must decide thus is whether Morton's June 22 meeting with the nurses can reasonably be seen as an attempt to raise volunteers for the vacant shift, or whether the meeting resulted in the bypassing of MSEA and direct dealing with the nurses. We agree with the State's argument that the non-coercive seeking of volunteers to cover the shift is entirely proper; certainly nothing in the contract or in the past practices between the parties would preclude such efforts. Having carefully reviewed what transpired at the meeting, we are convinced that the June 22 meeting cannot reasonably be viewed merely as an innocuous attempt to find volunteers. The record shows that volunteers were no longer coming forward to cover the shift. Morton opened the meeting by telling the nurses that she needed a resolution of the shift coverage problems at the end of -7- the meeting, and then proceeded to take suggestions. This amounted to direct dealing with the nurses over the matter of shift coverage, an issue in which she knew the union was interested and about which she had agreed, at the June 21 grievance meeting with Donahue and Pyles, to bargain. Morton's going directly to the nurses to resolve the shift coverage problem was inconsistent with her June 21 agreement to bargain with the union about the issue and was also inconsistent with her statutory obligation under 26 M.R.S.A. Section 979-D(1)(E) (1974) to deal with the union about the issue.[fn1] The fact that Morton did not "bargain" with the nurses in the traditional sense of exchanging proposals and making compromises back and forth is of no consequence; she clearly dealt directly with the nurses about their hours of work. Even the sending of a letter to employees can violate the rule if the effect is to deal directly with employees. See, eg., Chester Valley, Inc., 251 NLRB 1455 (1980); Teachers Association of S.A.D. No. 49 v. Board of Directors of S.A.D. No. 49, MLRB No. 80-49 at 7-8 (Nov. 18, 1980). In addition, the fact that union chapter president Sandra St. Germaine was present at the June 22 meeting does not mean that Morton was in effect dealing with the union. Nothing about the meeting suggests that Morton thought she was dealing with the union about the matter or that St. Germaine, who was not the union representative handling the shift coverage grievance, was present at the meeting in any role other than that of a Registered Nurse. One of the suggestions made by a nurse at the June 22 meeting was that the shift coverage problem be resolved by following the union contract. In response to this suggestion Morton wrote on the blackboard "least senior person - unfortunate one - scapegoat." This action was direct acknowledgment by Morton that Article XXVIII (Shift Assignments) of the collective bargaining agreement might _______________ 1 Section 979-D(1)(E) provides that it is the mutual obligation of the employer and the bargaining agent "To confer and negotiate in good faith with respect to wages., hours, working conditions and con- tract grievance arbitration . . ." Section 979-D(l)(E) also states that "Work schedules relating to assigned hours and days of the week" are among the matters "appropriate for collective bargaining." -8- apply to the problem and was also an obvious statement that she did not intend to rely upon the contract but rather intended to resolve the problem by dealing with the nurses. This is direct evidence that Morton bypassed the bargaining agent and the contract. The fact that Morton told St. Germaine after the meeting that she would bargain if the union disagreed with what had happened at the meeting does not cure the harm that had been done. The union had already been undermined by the time Morton made her offer, and an employer must in any event first notify and bargain with the bargaining agent before taking an action that affects wages, hours or working condi- tions. See, e.g., City of Bangor v. AFSCME, Council 74, 449 A.2d 1129, 1134-1135 (Me. 1982); State v. Maine Labor Relations Board, 413 A.2d 510, 516 (Me. 1980). The law is settled that an employer who bypasses the bargaining agent and deals directly with employees regarding shift assignments or hours of work impermissably interferes with the employees' right to be represented in bargaining through agents of their choice and violates its duty to bargain with the bargaining agent. See, Carbonex Coal Co., 262 NLRB No. 159, 111 LRRM 1147 (1982); Shenango Steel Buildings, Inc., 231 NLRB 586 (1977). This is because matters such as shift assignments or hours of work are mandatory subjects of bargaining: "The particular laws of the day and the particular days of the week during which employees shall be required to work are subjects well within the realm of 'wages, hours, and other terms and conditions of employment' about which employers and unions must bargain." State v. Maine Labor Relations Board, 413 A.2d at 514, quoting Amalgamated Meat Cutters v. Jewel Tea Co., 381 U.S. 676, 691 (1965). The result of the June 22 meeting was that the nurses broke up into two groups and assigned themselves to cover the 11-7 shift. This action obviously affected the hours of the day and the days of the week the nurses were to work. It does not matter that the assign- ments to the 11-7 shift were temporary and were voluntarily agreed to by the nurses; the rule prohibiting direct dealing is fully -9- applicable. See, e.g., Carbonex Coal Co., 111 LRRM at 1147; Thompson Brothers Coal Co., 192 NLRB 24, 29 (1971); Chevron Oil Co., 168 NLRB 574 (1967). Neither can we agree with the State's argument that Morton's dealing with the employees was justified by an emergency situation. The 11-7 position on Ward D-1 had been vacant since late April, 1983, so Morton had had nearly two months to discuss a method of temporarily covering the shift with the union. A collective bargaining agreement was in effect which may well have governed the situation. For example, Article XXVII provides a procedure for offering overtime work while Article XXVIII governs the filling of shift assignments. Other articles in the agreement may also have been applicable. We make no finding here that any contract article was in fact applicable; our only point is that the contract offered several possible solutions and Morton or some other appropriate representative for the State was statutorily obligated to discuss these possibilities with the union before attempting to resolve the problem by dealing directly with the nurses. Any "emergency" in covering the shift thus was self-created when State representatives failed to bring the problem up with the union in a timely fashion. In light of the foregoing discussion, we conclude that the State violated Section 979-C(1)(A) and (E)[fn]2 of the Act when Morton, its agent and representative, bypassed the union and dealt directly with the nurses on June 22 in an effort to resolve the shift coverage problems. We will order the State to cease and desist from engaging in these prohibited practices. _______________ 2 Section 979-C(1)(A) prohibits public employers from "[ilnter- fering with, restraining or coercing employees in the exercise of the rights guaranteed in section 979-B." Among other things, Section 979-B guarantees the right of state employees to be represented in collective bargaining by representatives of their own choosing. Section 979-C(1)(E) prohibits public employers from "[r]efusing to bargain collectively with the bargaining agent of its employees as required by section 979-D." Section 979-D is quoted in pertinent part in footnote #1 in this decision. -10- One final matter is MSEA's allegation,that the State failed to provide relevant information requested by the union. The record shows that at the June 21 grievance meeting union steward Donahue asked Morton to provide a copy of the Board of Nursing rules and regulations. Morton did not supply the copy because she understood that the grievant, Pyles, who was chairperson of the Board of Nursing, would give Donahue the requested information. This failure by Morton to provide requested material was proper because an employer need not furnish information which is already in the grievant's possession. The record is unclear, however, as to whether Donahue requested any other information from Morton. We therefore do not find any violation on this point, although we note that the law is crystal clear in this area: "The duty to bargain collectively . . . includes a duty to provide relevant information needed by a labor union for the proper performance of its duties as the employees' bargaining agent." MSAD No. 45 v. MSAD No. 45 Teachers Association, MLRB No. 82-10 at 10 (Sept. 17, 1982), quoting Detroit Edison Co. v. NLRB, 440 U.S. 301, 303 (1979). ORDER On the basis of the foregoing findings of fact, and by virtue of and pursuant to the powers granted to the Maine Labor Relations Board by the provisions of 26 M.R.S.A. Section 979-H(3) (Supp. 1982), it is hereby ORDERED: That the Bangor Mental Health Institute and the State of Maine, and their representatives and agents: 1. Cease and desist from interfering with the rights of the nurses in the Professional and Technical Services bargaining unit to be represented by the bargaining agent of their choice by bypassing the Maine State Employees Association and dealing directly with the nurses as to wages, hours, or working conditions. 2. Cease and desist from failing to bargain collectively with the Maine State Employees Association as to the wages, hours, and working conditions of the nurses included -11- in the Professional and Technical Services bargaining unit. 3. In any like or related manner interfering with, restraining or coercing the nurses in the exercise of their rights guaranteed by Section 979-B of the Act. Dated at Augusta, Maine, this 5th day of December, 1983. MAINE LABOR RELATIONS BOARD /s/________________________________ Edward H. Keith, Chairman /s/________________________________ Thacher E. Turner Employer Representative /s/________________________________ Harold S. Noddin Employee Representative The parties are advised of their right, pursuant to 26 M.R.S.A. Section 979-H(7) (Supp. 1982), to seek a review by the Superior Court of this decision by filing a complaint in accordance with Rule 80B of the Rules of Civil Procedure within 15 days of the date of this decision. -12-