• Read more about DHHS Employees COVID-19 Communications

The information posted on this page is for DHHS employees. Please bookmark this page for future reference.

Updated: May 22, 2020

DHHS has created an email account for employee questions regarding DHHS work and operations during the COVID-19 response. Questions that are submitted will be monitored and used to create FAQ documents that will then be shared with all DHHS employees. We will not be responding to individual submissions: EmployeeQuestions.DHHS@maine.gov

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• Read more about Frequently Asked Questions

What is a Fair Hearing?

If you disagree with a Department of Health and Human Services' (DHHS) decision to grant, deny, or otherwise change a benefit, license, an amount owed, or some other decision affecting you, then you have a right to a hearing. Most DHHS hearings are held by the Division of Administrative Hearings. Sometimes hearings are held before another agency.

When you have a hearing, it is our goal to make sure that the hearing process is meaningful and fair. We want to make sure that it gives an opportunity to each party to present their side of the story.

• Read more about Provider Appeal Decisions

• AB Home Healthcare Final & Recommended Decisions (PDF)
• Alana Wilkins Final & Recommended Decisions (PDF)

• Read more about Administrative Hearings

The Division of Administrative Hearings provides administrative hearings to citizens and clients who are aggrieved by actions or inactions of the Maine Department of Health and Human Services. Hearings are conducted on a variety of matters including, but not limited to, child support, medical eligibility determinations, eligibility for Food Supplement, MaineCare, Temporary Assistance for Needy Families, Emergency Assistance, ASPIRE, General Assistance and licensing matters.

• Read more about Online Services

• Assisted Living Search - Includes a variety of housing programs and a 'Facility Search'.
• Child Care Facilities Search - Allows you to search for current child care programs by type of setting or by location within the state.
• Child Sup

Jan 1, 2020

This fall, as part of a comprehensive review of our transportation services, the Maine Department of Health and Human Services (DHHS) held four listening sessions in Houlton, Lewiston, Bangor, and Portland. During these sessions, the Department heard from clients and their family members, transportation and health providers, drivers, and other stakeholders.

• Read more about Moving forward with improving transportation services

May 5, 2020

Quarterly Update: Supporting Adults with Developmental Disabilities and Brain Injury in their Homes and Communities

The Maine Department of Health and Human Services (DHHS) provides home and community-based services to adults with intellectual or developmental disabilities (IDD, ORC), Autism Spectrum Disorder (ASD), and brain injury primarily through MaineCare-funded programs.

• Read more about Office of Aging and Disability Services Update

May 5, 2020

We've released our fifth Who We Serve (PDF) snapshot, which provides key statistics for major programs throughout DHHS. Updated quarterly, it shows at a glance the content and scope of DHHS services.

During this past quarter (January 1 – March 31, 2020), our work to improve services for Maine people continued as the COVID-19 pandemic approached and began, including:

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