STATE OF MAINE MAINE LABOR RELATIONS BOARD Case No. 03-11 Issued: August 6, 2003 __________________________________ ) LOCAL 3771, IAFF, AFL-CIO-CLC, ) ) Complainant, ) ) v. ) DECISION AND ORDER ) TOWN OF OGUNQUIT, ) ) Respondent. ) __________________________________) This is a prohibited practice case, filed pursuant to 26 M.R.S.A. 968(5)(B) on February 25, 2003, by the Ogunquit Pro- fessional Firefighters' Association, Local 3771, IAFF, AFL-CIO- CLC ("Union") alleging that the Town of Ogunquit ("Town") vio- lated 26 M.R.S.A. 964(1)(E) by unilaterally ceasing to provide two personal days per calendar year to the firefighter/EMT's. The Town filed a timely response on March 14, 2003, denying that its actions constituted a violation of the Municipal Public Employees Labor Relations Law ("MPELRL"), 26 M.R.S.A. ch. 9-A. A prehearing conference in the case was held on April 16, 2003, with Executive Director Marc P. Ayotte presiding. On April 17, 2003, the executive director issued a Prehearing Conference Memorandum and Order, the contents of which are incorporated herein by reference. A hearing on the matter was held on June 13, 2003, Alternate Chairman Pamela D. Chute presiding, with Alternate Employer Representative Edwin S. Hamm and Alternate Employee Representa- tive Robert L. Piccone. The Union was represented by Robert F. Bourgault, Public Sector Labor Relations Specialist; and the Town, by Scott J. Dunn, Town Manager. The Union presented the following individuals as witnesses: Former Fire Chief Steven [-1-] _________________________________________________________________ Howe and Union President Christopher Brassard. The Town presented the following individuals as witnesses: Town Clerk Judy Shaw-Kagiliery and Town Manager Dunn. The Board accorded the parties a full opportunity to examine and cross-examine witnesses and to introduce evidence. The parties waived the opportunity to present either oral or written argument. JURISDICTION The Union is the bargaining agent for all full-time, paid firefighter/EMT's employed by the Town of Ogunquit, within the meaning of 26 M.R.S.A. 962(2). The Town is the public employer, within the meaning of 26 M.R.S.A. 962(7). The jurisdiction of the Maine Labor Relations Board ("Board") to hear this case and to render a decision and order lies in 26 M.R.S.A. 968(5). All subsequent statutory references are to the MPELRL, Title 26, M.R.S.A. FINDINGS OF FACT 1. The Ogunquit Professional Firefighters Association, Local 3771, IAFF ("Union") is the recognized exclusive bargaining agent, within the meaning of 26 M.R.S.A. 962(2), for all full-time, paid firefighter/EMT's of the Town of Ogunquit. 2. The Town of Ogunquit ("Town") is a public employer, within the meaning of 26 M.R.S.A. 962(7). 3. The bargaining unit was created by agreement of the parties. The Town voluntarily recognized the Union as the exclusive bargaining agent in 1997. 4. The parties have negotiated and ratified two collective bargaining agreements ("CBA's"). The first CBA was ratified on February 2, 1999, and was effective from January 1, 1998, to December 31, 2000. The second CBA was ratified on -2- _________________________________________________________________ November 6, 2001, and is effective from January 1, 2001, to December 31, 2003. 5. By Personnel Rules adopted by the Ogunquit Board of Selectmen (last revised in 1992), the Town firefighter/EMT's were granted two personal days each calendar year. This was in lieu of extra holiday time given to other Town employees (one day off after Thanksgiving and one-half day off before Christmas) that could not be taken by the firefighter/EMT's due to the nature of their workweek. 6. The firefighter/EMT's received two personal days pursuant to the Personnel Rules starting in about 1989, which was the first year that the Town employed paid firefighter/EMT's. 7. The first CBA contained the following language regarding personal days, in Article 15 (Holidays), Section (D): Employees will receive two (2) personal days during each fiscal year to be taken individ- ually with the prior approval of the Fire Chief. Vacancies created by personal days may be filled by reserves at the discretion of the Fire Chief. 8. During negotiations for the second CBA, neither the Union nor the Town proposed any changes to Article 15 of the first CBA. Neither party negotiated for or intended to change that part of Article 15 which provided for two personal days to the firefighter/EMT's. 9. During negotiations for the second CBA, both parties worked from a copy of the first CBA "scanned" into a word processing program. Various articles in the first CBA were altered by negotiation. A final copy of the second CBA was completely re-typed because the scanned document was messy looking. It is unclear whether Town employees or Union -3- _________________________________________________________________ staff typed the final copy of the second CBA that was ratified by both parties. 10. Due to typographical error or other mistake, Article 15, Section (D) was deleted entirely from the second CBA. 11. In reviewing the second CBA prior to ratification, both parties focused on reviewing the articles in the second CBA that were changed through negotiation. Neither the Town nor the Union negotiators noticed the deleted section of Article 15 and they ratified the second CBA without the provision relating to personal days. 12. During the term of the first CBA, the town clerk performed personnel functions such as keeping track of vacation time, sick time, and personal days, used by all town employees, including the firefighter/EMT's. The town clerk was generally familiar with the provisions of the first CBA, which continued the previous practice of granting two personal days per calendar year to the firefighter/EMT's. 13. After the second CBA was ratified, the town clerk was not given a copy of this new CBA. The town clerk was not advised by either party that the practice of granting personal days to the firefighter/EMT's was to be altered or stopped. 14. The fire chief who was a member of the negotiating team for the Town for the second CBA was not aware that the provision regarding personal days had been accidentally deleted. After the second CBA was ratified on November 6, 2001, this fire chief continued to grant personal days to firefighter/ EMT's as requested and the town clerk kept track of personal days used. The personal days continued to be granted for about one year after the second CBA was ratified. -4- _________________________________________________________________ 15. In June, 2002, both the fire chief and the town manager left their respective positions. Several months later, the new fire chief brought to the attention of the new town manager that the second CBA did not contain a provision allowing for personal days. 16. On December 4, 2002, the town manager issued a written memorandum instructing the fire chief to cease the practice of granting personal days to the firefighter/EMT's. 17. By letter dated December 6, 2002, the Union requested that the Town rescind the memo and negotiate before implementing the change in personal days. 18. On December 27, 2002, the town manager met with Union officials but would not rescind the memo nor negotiate over the change. DECISION The statutory duty to bargain requires that the employer and the union negotiate in good faith with respect to the mandatory subjects of bargaining--wages, hours, working conditions and contract grievance arbitration. A corollary to the duty to bargain is the well-established prohibition against public employers making unilateral changes in the mandatory subjects of bargaining. See, e.g., State of Maine (Bureau of Alcoholic Beverages) v. Maine Labor Relations Board, 413 A.2d 510, 515 (Me. 1980); NLRB v. Katz, 369 U.S. 736, 743 (1962). "The essence of this prohibition is that once a bargaining agent has begun to represent a unit of employees, the employer may not make unilateral changes in mandatory subjects of bargaining without negotiating the changes with the bargaining agent." Teamsters Local 48 v. Town of Jay, No. 80-02, slip op. at 3 (MLRB Dec. 26, 1979). The rationale for the prohibition is that unilateral -5- _________________________________________________________________ changes in mandatory subjects "is a circumvention of the duty to negotiate which frustrates the objectives of the duty much as does a flat refusal to bargain." NLRB v. Katz, 369 U.S. at 743. The rule prohibiting unilateral changes applies not only to the provisions of a collective bargaining agreement, but to mandatory subjects on which the contract is silent, as well. Lincoln Firefighters' Assn., Local 3038, IAFF v. Town of Lincoln, No. 93-18, slip op. at 8 (MLRB Apr. 21, 1993); MSEA v. State of Maine, No. 84-19, slip op. at 9 (MLRB July 23, 1984); Local 1601, IAFF v. Rumford Board of Selectmen, No. 73-07, slip op at 29-30 (MLRB Aug. 30, 1973). Where the contract is silent, the Board will look to the past practice of the parties. Lincoln Fire- fighters' Assn., Local 3038, IAFF v. Town of Lincoln, slip op. at 8. The Board has established a three-pronged test for determining whether an unlawful unilateral change has occurred: In order to constitute a unlawful unilateral change, an employer's action must: be unilateral, be a departure from a well-established practice, and involve one or more of the mandatory subjects of bargaining. Monmouth School Bus Drivers & Custodians/Maintenance Assn./MTA/ NEA v. Monmouth School Committee, No. 91-09, slip op. at 55 (MLRB Feb. 27, 1992). There is no dispute that each of these three elements is present here. The Town made the unilateral decision to discontinue giving personal days to the firefighter/EMT's when the town manager issued the December 4, 2002, memo to the fire chief advising him to immediately discontinue this benefit. While the town manager later met with the union about this memo, this was not a negotiation session, as the town manager made clear that he believed that he was required to discontinue the personal day benefit due to the absence of Article 15, Section (D) in the second CBA (Tr. at 92, 101). This was a change from a -6- _________________________________________________________________ well-established practice since the firefighter/EMT's had been given these two personal days (in lieu of additional holiday time given to Town employees with traditional "Monday to Friday" work schedules) since at least 1989 when the Town first hired firefighter/EMT's. This practice began in accordance with Town Personnel Rules, then continued following the ratification of both the first and the second CBA's. Finally, the providing of personal days is clearly a mandatory subject of bargaining, as it relates to wages and hours. State of Maine (Bureau of Alcoholic Beverages) v. Maine Labor Relations Board, supra, at 514 (holiday work); Malcolm Charles v. City of Waterville, No. 78-19, slip op. at 6 (MLRB July 21, 1978) (vacation and sick leave). The Town argues that, while the discontinuance of personal days was a change, the Town was obligated to discontinue the personal days by the absence of Article 15, Section (D) from the second CBA. As the town manager stated in his December 4 memo " . . . we are prohibited from taking away any benefits that are prescribed in a binding agreement and conversely, we are also prohibited from adding benefits that are not otherwise set forth." (Ex. C-9). In order to properly address the Town's argument, the Board must interpret the meaning of the parties' second CBA-- specifically, the absence of Article 15, Section (D) from that agreement. The Board has often been called upon to interpret collective bargaining agreements in order to determine whether an unfair labor practice has occurred. Bangor Firefighters' Association, Local 772, IAFF v. City of Bangor, No. 93-20, slip op. at 11-12 (MLRB Aug. 9, 1993); original Board decision aff'd sub nom City of Bangor v. Maine Labor Relations Board, 658 A.2d 669 (Me. 1995) (health insurance article); State of Maine v. Maine State Employees Association, 499 A.2d 1228, 1230 (Me. 1985) (waiver clause); Auburn Firefighters Assn., Local 797, IAFF v. -7- _________________________________________________________________ City of Auburn, No. 83-10, slip op at 5-6 (MLRB Mar. 9, 1983) (work injury pay clause; management rights clause). The present matter rests entirely, in fact, on a question of "pure" contract interpretation. However, the Union has not filed a grievance in this matter nor is there a pending grievance arbitration. Neither party has requested that the Board defer the matter to arbitration.[fn]1 Consequently, the Board must interpret the contract provision in order to address the Town's defense. As stated in the Findings of Fact, the Board finds that Article 15, Section (D) was removed from the second CBA through typographical error or other mutual mistake. This finding is supported by virtually all of the evidence and testimony presented at the hearing. The Union presented as witnesses both the former fire chief (who was a negotiator for the Town for the second CBA) and the Union president (who was a negotiator for the Union for the second CBA). Both witnesses were in complete agreement that neither party proposed that the benefit of providing personal days or the article relating to personal days be changed in any way. Nothing in Article 15 (which describes both holidays and personal days) was the subject of negotiation. All of the Union proposals and notes submitted into evidence (Exhs. C-2 - C-7) supported this testimony, as Article 15 was not mentioned in any of these documents. The present town manager did not negotiate the second CBA, as this was ratified prior to his hire. He could not provide first-hand testimony on the negotiations. However, he presented nothing, by way of evidence _________________________ 1 The Union representative stated at the hearing that a grievance arbitration was not pursued in this matter because the article relat- ing to personal days was not contained in the second CBA; therefore, an arbitrator would not be empowered to act within the "four corners" of the agreement. (Tr. 29, 31) The Board will not normally defer to arbitration, even if the matter is arbitrable, where the parties have not made this request. See Teamsters v. City of Augusta, No. 93-28, slip op. at 20 (MLRB Jan. 13, 1994) aff'd CV-94-38 & -49 Me.Super.Ct., Ken.Cty., May 10, 1994); Chap. 12, 10(6) of the Board Rules. -8- _________________________________________________________________ or documents, that refuted the testimony of the former fire chief or of the Union president. In addition, the Town continued to provide the personal days to the firefighters/EMT's for about one year after the second CBA was ratified. The town clerk, who was in charge of payroll issues such as this at the time, testified that she was not given the second CBA after it was ratified. However, it would seem likely that, if the Town had been successful in eliminating paid personal days through negotiations, someone--such as the then- town manager or fire chief--would have advised the town clerk orally of this significant change. This is particularly so where the Town had been providing personal days since 1989. The manner is which the final copy of the second CBA was produced also tended to support our finding that the article was removed by mistake. The first CBA could not be located on a disc or hard-drive of a computer; therefore the first CBA was "scanned" in order to provide a working copy for negotiations of the second CBA. Both parties, it appears, handled the typing of their own proposals during the negotiations. None of the witnesses seemed to know who typed the final copy of the second CBA; however, both the former fire chief and the Union president agreed that the parties reviewed only those articles in the second CBA which had been changed during negotiations. This poor proofreading undoubtedly led to neither party noticing the absence of Article 15, Section (D) from the second CBA. The fact that the entire section relating to personal days was deleted from the second CBA also tended to support a finding of typo- graphical error; if the section was changed by negotiation, it would be more likely that the section would be replaced with new or changed language. Due to all of these facts, the Board finds that neither -9- _________________________________________________________________ party intended to remove the article on personal days and that both parties signed the second CBA believing that the personal days article remained in the contract. There was no "meeting of the minds" to remove this article from the second CBA and to cease the practice of giving personal days to the firefighter/ EMT's. Cf. Frenchman's Bay Teachers Assn. v. School Union No. 96, No. 96-12, slip op. at 10-12 (MLRB Feb. 9, 1998) (no meeting of minds on longevity benefit, therefore chief negotiator was not required to present the final tentative agreement to the school board for ratification); Sanford Firefighters Assn., Local 1624, IAFF v. Town of Sanford, No. 83-07, slip op. at 5 (MLRB Dec. 3, 1982) (no meeting of the minds on how longevity pay to be paid, therefore Town did not refuse to reduce agreement to writing). Therefore, the Town here cannot claim as a defense to its unilateral action that its conduct was in accord with the terms of the second CBA, nor that the Union negotiated away this benefit in the contract. The Board wishes to emphasize here that it is no way imputes bad faith to the present town manager by his decision (with the approval of the selectmen) to end the providing of personal days, or even to the former town manager who negotiated the second CBA.[fn]2 The Board has long found that an unlawful unilateral ________________________ 2 The present town manager testified that he did not know how the personal days article came to be removed from the second CBA. He further testified that if the personal days article was removed due to some bad faith or bad conduct on the part of the former town manager, he (the present town manager) was still obligated to strictly comply with the language of the second CBA and deny the personal days. (Tr. 100) If the present town manager believed that the article was removed due to bad faith, this should have given him additional cause to decide to continue (not end) the personal day benefit. If the Union here alleged bad faith on the part of the Town (which it did not) and established this bad faith, this would give rise to a separate violation of the MPELRL, in addition to the finding of unilateral change violation. -10- _________________________________________________________________ change is a per se violation of the duty to bargain, without regard to motivation. Teamsters Local Union No. 48 v. Bucksport School Department, No. 81-18, slip op. at 5 (MLRB Dec. 22, 1980), citing NLRB v. Katz, supra. The town manager believed it was his right and responsibility to comply with the second CBA. However, a CBA is not merely a contract, and the Board has declined in the past to interpret a CBA based only on narrow contract principles: A collective bargaining agreement is not an ordinary contract for the purchase of good and services, nor is it governed by the same old common-law concepts which control such private contracts. . . . In order to interpret such an agreement it is necessary to consider the scope of other related collective bargaining agreements, as well as the practice, usage and custom pertaining to all such agreements. Transportation-Communications Employees Union v. Union Pacific Railroad Co., 385 U.S. 157, 160-161, 87 S.Ct. 369, 371, 17 L.Ed.2d 264 (1966); reh'g denied 385 U.S. 1032, 87 S.Ct. 737, 17 L.Ed.2d 680 (1967). . . . Limiting our examination to the terms of the collective bargaining agreement would result in our ignoring a practice which has characterized the particular employment relation-ship for a number of years and would result in less rather than greater stability in that relationship. Paul Coulombe and South Portland Professional Firefighters, Local 1476, IAFF v. City of South Portland, No. 86-11, slip op. at 18- 19, n. 1 (MLRB Dec. 29, 1986). By reviewing the collective bargaining relationship (including the first CBA, and past practice), the town manager could have come to the same clear conclusion as the Board has--that the parties did not negotiate about eliminating or changing the personal days and that the parties did not intend to remove the personal days article from the second CBA. For these reasons, the Board finds that the employer -11- _________________________________________________________________ violated 26 M.R.S.A. 964(1)(E) when it made the unilateral decision to discontinue the providing of personal days to the firefighter/EMT's. In crafting a remedy in cases involving unilateral change, the Board frequently requires the employer to return to the status quo ante prior to the unilateral change, and to negotiate any proposed change with the union. In Teamsters Local Union No. 48 v. Bucksport School Department, No. 81-18 (MLRB Dec. 22, 1980), for instance, the Board found that the employer committed a per se violation of 964(1)(E) when it unilaterally changed the practice of allowing the school bus drivers to take the buses home at night. The Board ordered that the employer reinstate the practice within five days of the Decision and Order, or to pay the bus drivers mileage for using their personal vehicles to travel to and from work, and to continue this practice until the issue of the use of buses was resolved through negotiations with the union. However, the Board has also found that restoring the status quo ante alone is a proper remedy, depending on the facts of the case. See, e.g.,Bangor Firefighters' Association, IAFF v. City of Bangor, No. 93-20 (MLRB Aug. 9, 1993) (ordering city to reimburse firefighters for any additional expenditures for health insurance coverage, with interest); Lincoln Firefighters' Assn., IAFF v. Town of Lincoln, No. 93-18 (MLRB Apr. 12, 1993) (ordering town to reinstate contribution to deferred compensation plan, and to make employees whole for decreased contribution, plus lost investment earnings). The Board's goal is always to design a remedial order that seeks "a restoration of the situation, as nearly as possible, to that which would have obtained" but for the unfair labor practice. Caribou School Department v. Caribou Teachers' Association and MLRB, 402 A.2d 1279, 1284 (Me. 1979), citing Phelps Dodge Corp. v. NLRB, 313 U.S. 177, 194 (1941). In the present case, restoring the status quo ante (only) is -12- _________________________________________________________________ the most sensible outcome. This is particularly true because the Board is so clear in its finding and conclusion that the personal days article was not negotiated away by the parties and that it was mistakenly deleted from the second CBA. To order the parties to negotiate over the change at this point would fly in the face of the fact that the parties have already negotiated about the personal days for the duration of this CBA, by failing to negotiate any change in this provision. The parties are, of course, free to negotiate about this benefit when they negotiate the next CBA, to be effective January 1, 2004. ORDER On the basis of the foregoing findings of fact and discussion, and by virtue of and pursuant to the powers granted to the Maine Labor Relations Board by 26 M.R.S.A. 968(5), it is hereby ORDERED: That the Town of Ogunquit and its representatives and agents: 1. Cease and desist from unilaterally changing the provision of two paid personal days per year to the firefighter/EMT's for the remainder of the term of the present collective bargaining agreement (and post- expiration, as well, until the parties reach a successor agreement). 2. Take the following affirmative actions that are necessary to effectuate the policies of the MPELRL: restore the status quo ante in this matter by again providing two personal days per year for each firefighter/EMT from December 4, 2002, through the remainder of the term of the present collective bargaining agreement (and post-expiration, as well, until the parties reach a successor agreement). Because the Town ended the practice of providing the personal days on December 4, 2002, this may require the providing of additional personal days to any -13- _________________________________________________________________ firefighter/EMT who was prevented from taking both of his or her personal days in the 2002 calendar year. Dated at Augusta, Maine, this 6th day of August, 2003. MAINE LABOR RELATIONS BOARD The parties are advised of their right pursuant to 26 M.R.S.A. 968(5))(F) (Supp. /s/___________________________ 2002) to seek a review of this Pamela D. Chute decision and order by the Chair Superior Court. To initiate such a review, an appealing party must file a complaint with the Superior Court within /s/___________________________ fifteen (15) days of the date Edwin S. Hamm of issuance of this decision Employer Representative and order, and otherwise comply with the requirements of Rule 80(C) of the Rules of Civil Procedure. /s/___________________________ Robert L. Piccone Employee Representative -14- _________________________________________________________________