Bureau of Consumer Credit Protection
Welcome to the website of the Bureau of Consumer Credit Protection, an agency within the Department of Professional and Financial Regulation. The Bureau oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, consumer reporting agencies, student loan servicers, and non-bank ATMs. We appreciate your visit to our homepage and look forward to assisting you.
Scam Alert
October 3, 2024. The Maine Bureau of Consumer Credit Protection’s phone number, (207) 624-8527, has been used in some spoofing and phishing scams in the last several days. For more information, CLICK HERE.
NMLS License Renewals
Act Now - The NMLS annual renewal period begins November 1. Log in to NMLS (Trusted Partner Link) to update and streamline your NMLS login experience and avoid delays in processing your license renewal. CLICK HERE to access NMLS renewal checklists.
License Transitions
The following NMLS registration transitions open November 1, 2024:
- Consumer Reporting Agencies
- Debt Management Service Providers
CLICK HERE for information about transitioning your license or registration to NMLS.
Press Releases
- 6/26/2024: Maine Bureau of Consumer Credit Protection Settles with Abra to Return Cryptocurrency Assets
- 3/22/2024: Maine Bureau of Consumer Credit Protection Orders Sigue Corp. to Cease Money Transmission Activities
- 10/17/2023: State Regulators Settle with ACI Payments, Inc. for Unauthorized Transactions from Mr. Cooper Customer Accounts
- 3/17/2022: Interim Regulatory Guidance for Mortgage Loan Originators Temporarily Working from Home
Notices and Updates
- 10/21/2024: Bureau Publishes Revised Money Transmitter Licensing Rule for Comment
- 10/3/2024: Bureau Issues Warning About Phone Scam
- 9/3/2024: Bureau Publishes Interpretive Letter Re: "Conventional Mortgage Rate" Definition In 9-A M.R.S. 8-506(1)(D)
- 8/29/2024: Bureau Adopts Revised Payroll Processor Rule
- 5/28/2024: Bureau Publishes Student Loan Servicer Rule
Recent Enforcement Actions
- 10/15/2024: Fortress Trust LLC - Consent and Cease and Desist Order
- 11/27/2023: Hometown Lenders, Inc. - Order to Cease and Desist
- 5/28/2020: Fuller Chevrolet-GMC Inc. Assurance of Discontinuance
- 5/14/2020: Goodwin Mazda Assurance of Discontinuance
- 12/18/2019: Uphold HQ Inc Cease and Desist Order