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Maine Enterprise Licensing System (MELS) Hub
The MELS Hub is the centralized resource designed for Maine citizens to access information about Maine’s new electronic licensing system.
Sign In
Sign in here with existing account for permit applications, compliance actions, and more.
Create Account
Create an account for applications, permitting, compliance actions, and more.
Submit a Complaint / Incident
Report a possible violation/incident or make an environmental complaint about direct impacts to protected natural resources.
Site Map Explorer
Use the Explorer mapping tools and advanced-search capabilities to navigate information on environmental sites.
What programs does MELS support?
The programs (or portions thereof as indicated) are currently supported in MELS:
- Land Resources
- Land Licensing (PBR / NOIC-MCGP, Land Licensing, Major Public Land Licensing)
- Additional MELS environmental programs will be added to the system in phases
How do I get started?
You DO need an account to...
- Apply for permits, new registrations, and renew existing registrations
- View and print issued permits and registrations
- Manage your permits and pay permit fees
- Submit reports or management plans (required by your permit or certification)
- Review evaluation/site inspections and submit service requests
- Submitting a land license application: PBR(s), NRPA, Stormwater, Site Law and Solar Decommissioning (pdf)
You do NOT need an account to...
- Submit incidents (i.e., spills, complaints, or concerns)
- Search for and access publicly available information
- Maine DEP MELS Map Explorer
- Find out if your neighbor has a permit
- Search for and comment on public notices and hearings
- User Guides/How To’s
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Find MELS user guides geared toward your specific program, such as emissions reporting or medical waste.
- Creating an account in MELS and retrieving a forgotten password (pdf)
- Filing complaints and reporting incidents (pdf)
- Inviting users to your site (pdf)
- Linking your account to a site (pdf)
- Navigating MELS (pdf)
- Submitting a land license application: PBR(s), NRPA, Stormwater, Site Law and Solar Decommissioning (pdf)
- Submitting a pre-application request (pdf)
- Using site map explorer (pdf)
Video resources
- Creating an Account in MELS and Forgot Password (YouTube)
- Linking Your Account to a Site (YouTube)
- Navigating MELS (YouTube)
- Troubleshooting MELS
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MELS is designed to work best using Microsoft Edge or Google Chrome on a personal computer. Users may also find that MELS works on tablets, but we do not recommend accessing it on a mobile phone.
Before you request assistance, please try the following:
- You have closed and restarted the browser you are using
- You have restarted your computer
- You have an active MELS account and you have completed the verification steps that were emailed to you
- You have signed in using the correct username and password
- You checked to see if MELS was working in a different browser (MELS works best in Edge)
- You are an authorized user for the site that you are trying to access
- You have selected the appropriate site
- You are not having issues visiting other maine.gov/dep webpages
- You have internet access
- You are accessing MELS within the United States
- Questions? Contact us at 866-894-2578
- Future Program Releases
- The expansion to MELS Portal will be released in stages. We will share additional information on this page when new content is available.
- Land
- Solid Waste
- Overboard Discharge
- Biomedical
- Current Marine Oil Terminal, Waste Oil Facilities, and Siting & Variance
- Air Licensing
- Oil Conveyance Fees
- Hazardous Waste
- Water Licensing
- Redemption Centers
- LANS
- Metallic Mining, Gravel Pits, and MiNSYS/PITS
- Transporter Licensing
- Contractor Certification
- Dams and Hydro
- Tanks
- eWaste
- Underground Injection Control and Sand/Salt
- Downloads and links
- FAQs are in development