DHHS → MECDC → Disease Prevention → WIC → For Vendors → Training
Training
WIC vendors are required to train all staff who handle WIC transactions, ensuring their knowledge regarding Maine CDC WIC Nutrition Program procedures and requirements remains current.
Request training for your store online
Vendor Training Guide (PDF) (Revised May 2023)
WIC information for retailers
Food Item Waivers
On August 1, 2023, we will end the food item waivers and update our Approved Product List (APL) to reflect:
- Cheese - one 12 ounce package - continued
- Eggs - two 6-count or one 18-count egg carton - discontinued
- Whole Wheat/Whole Grain Bread - continued
- Arnold Small Slices 100% Whole Wheat Bread 18 oz
- Great Value Whole Wheat Bread 20 Oz
- Nature’s Own 100% Whole Grain Bread 20 Oz
- Nature’s Own 100% Whole Wheat Bread 20 Oz
- Pepperidge Farm whole Grain Soft Sprouted Bread 22 Oz
- Sara Lee 100% Whole Wheat Bread 20 Oz
- Signature Select 100% Whole Wheat Bread 22 Oz
- Wonder 100% Whole Wheat Bread 20 Oz
Our Food Waver allowed WIC customers to temporarily substitute products (buy food not normally WIC approved (sometimes more than benefits balance)) when product was unavailable in stores.
Case: WIC Customer had a balance of 16 Oz WIC Approved Whole Grain. Item not available in store then they could use their 16 oz WIC approved whole grain benefit to buy a 20 oz loaf of bread. The difference now is that WIC customers must have the available benefit balance in order to redeem 20oz.
Please make sure to download most current APL version available.
Vendor Newsletters
Vendor Newsletters describe important changes and updates in the WIC Nutrition Program and are sent to retailers on a quarterly basis. In order to meet your annual training requirements, you are responsible for reviewing the information included in the newsletter, sharing the information with store staff that process WIC benefits, and document this in your training log.
Store Experience Forms
Vendors: Give feedback on issues involving a WIC participant at your store using our online form. You can also fax a copy of the PDF to us at 207-287-3993
WIC Training Log
Training Log (PDF) is to be maintained on store premises.
Log is to include:
- Material Trained
- Date of Material
- Trainer Name
- Trainee Name
- Date training completed
- Trainee Signature
Log is for all staff who process Maine WIC benefits.
Update Store Information
Do you have new management that needs to get WIC updates, or a new vendor that supplies your store with WIC food? Update store information online.
Documents
- March 30, 2023 List of Point Of Sale Providers/ Value Added Resellers (PDF)
- April 22, 2020 Produce Mapping PDF
Questions? Want to sign up? Contact your local WIC clinic.
York County Community Action Corp – York County
- Sanford: 207-459-2942
- Biddeford: 207-283-2402
The Opportunity Alliance – Cumberland County
- Portland: 207-553-5800
Western Maine Community Action – Androscoggin, Franklin, and Oxford Counties
- Auburn: 207-795-4016
- Wilton: 207-645-3764
Midcoast Maine Community Action – Lincoln, Knox, Waldo, and Sagadahoc Counties
- Bath: 207-442-7963
- Rockland: 207-594-4329
Maine General – Kennebec and Somerset Counties
- Augusta: 207-626-6350
- Waterville: 207-861-3580
- Skowhegan: 207-861-3593
Bangor Public Health & Community Services – Penobscot and Piscataquis Counties
- Bangor: 207-992-4570
Maine Family Planning – Washington and Hancock Counties
- Ellsworth: 207-667-5304
- Machias: 207-255-8280
- Calais: 207-454-3634
Aroostook County Action Program – Aroostook County
- Presque Isle: 207-768-3026
State Contacts for VOC Requests
State Agency Contact Information
- Monday - Friday 8am-5pm
- Phone: (207) 287-3991
In-state Toll Free:
1-800-437-9300
TTY: Maine relay 711
- Email:
Main: WIC.Maine@maine.gov
Vendor: WICVendor@maine.gov - Mailing address:
11 State House Station
Augusta, ME 04333