Update to Acentra Health Call Center
Effective immediately, Acentra Health made the following update to call center operations:
MaineCare Rate Reform Expert Technical Advisory Panel (TAP) Consultation: Draft CY2026 Rate Determination Schedule Presented Materials and Proposed Schedule
On November 14, 2025, the Office of MaineCare Services held the Annual Draft Rate Determination Schedule Consultation with the TAP which was open to the public.
Elimination of Mailing Paper Remittance Advice (RA) and Reduction of Paper Checks, CR 132320
Paper Ras
Within the next several weeks, the Office of MaineCare Services (OMS) will eliminate the mailing of all paper RAs to providers. This is a cost-saving initiative for the department. We encourage those receiving paper RAs to reference the electronic PDF versions posted on the Health PAS Online Portal. Advantages of using the PDF version include easier member and claim searching and access to previous RAs.
Payment Error Rate Measurement (PERM) Update for Reporting Year (RY) 2027 and PERM RY 2024 Errors
For the PERM RY 2027 cycle, which covers claims for the current state fiscal year, PERM auditors will not be conducting the Medical Review portion of the audit. As a result, the PERM auditors will not outreach providers to collect claims documentation as they usually do. This does not change the documentation requirements as listed in the MaineCare Benefits Manual, but it does mean that this PERM audit will not require provider participation. For the next PERM cycle, covering claims from July 1, 2028, to June 30, 2029, we anticipate that Centers for Medicare and Medicaid Services (CMS) will
Section 65, Multi-Dimensional Family Therapy (MDFT): Rate Determination Kickoff Meeting Presented Materials & Survey
On November 10, 2025, MaineCare with our vendor Milliman kicked off a rate determination process for a new MDFT service with interested parties. At this meeting, we introduced the project team and reviewed project goals, work plans, an initial timeline, and a survey.
CBHS: Building a Stronger Future for Maine’s Children and Families
Nov 11, 2025
The Office of Behavioral Health (OBH) is committed to supporting a complete and coordinated behavioral health continuum of care. Children’s Behavioral Health Services (CBHS), within OBH, is working to expand services that help children with behavioral health disabilities get the right support at the right time and in the right place. When children can receive care at home and in their communities, they stay connected to the people and places that matter most. Being surrounded by family, friends, and familiar routines helps children heal, grow, and thrive.
Rural Health Transformation Program (RHTP) Application Update
The State of Maine submitted an application for funding through the RHTP to support the health of rural communities through innovation and collaboration. The application was shaped by feedback from health providers, MaineCare members, partners, and others across the state.
General Assistance Rule #27P - P.L. 2025, Chapters 2 Part SS, 149, and 449
10-144 C.M.R. Chapter 323; Maine General Assistance (GA) Manual, Sections III, XII, and XIII
GA Rule #27 – P.L. 2025, Chapters 2 Part SS, 149, and 449
Celebrating Five Years of HOPE: New Data, New Graduates, and a Stronger Future
Nov 11, 2025
This year marks a major milestone for the Higher Opportunity for Pathways to Employment (HOPE) parent empowerment program: five years of helping Maine parents with low incomes gain access to education and opportunity.
Annual 1115 Substance Use Disorder (SUD) Waiver Post Award Forum
MaineCare will host the annual Post Award Forum, where we will review the 1115 SUD waiver, provide updates on implementation, and seek public comment. The Post Award Forum will cover the current 1115 SUD waiver and will not include information concerning the pending application for the 1115 Whole Person waiver.
Date: November 24, 2025
Time: 1:30 PM - 2:30 PM
Where: https://mainestate.zoom.us/meeting/register/pmvvGAyjRm62Aj5S2lBWdA
Waiver Background