STATE OF MAINE MAINE LABOR RELATIONS BOARD Case No. 97-09 Issued: July 13, 1998 ________________________________ ) LITCHFIELD EDUCATIONAL SUPPORT ) PERSONNEL ASSOCIATION, ) ) Complainant, ) ) v. ) DECISION AND ORDER ) LITCHFIELD SCHOOL COMMITTEE, ) ) Respondent. ) ________________________________) The Litchfield Educational Support Personnel Association (hereinafter "the Association") filed a prohibited practice complaint against the Litchfield School Committee ("the School Committee") on October 31, 1996. The Association's complaint is twofold; it alleges that the School Committee and its administrators at Libby-Tozier School: (i) violated 26 M.R.S.A. 964(1)(A) & (B) when they terminated Ms. Jeanne Strout's employment as the librarian/media specialist in retaliation for her union activities; and (ii) violated 26 M.R.S.A. 964(1)(A), (B) & (E) when they unilaterally implemented evaluation procedures for bus drivers and for Ms. Strout in retaliation for their involvement in protected activities. The School Committee contends Ms. Strout's termination was not motivated by her union activities, but was based on unsatisfactory job performance; further, that implementation of bus driver evaluations was not an unlawful change in a mandatory subject of bargaining nor a retaliatory measure. A prehearing conference was conducted by Alternate Chair Kathy M. Hooke on February 27, 1997. The Prehearing Conference Memorandum and Order issued on March 14, 1997, is incorporated herein and made a part of this Decision and Order. -1- _________________________________________________________________ An evidentiary hearing was conducted on April 9, May 14 and June 2, 1997, by Alternate Chair Kathy M. Hooke, Employee Representative Gwendolyn Gatcomb, and Employer Representative Karl Dornish, Jr. The Complainant was represented by Rebecca Fernald, UniServ Director of the Maine Education Association. The Respondent was represented by Bruce Smith, Esq. The parties were given full opportunity to examine and cross-examine witnesses, introduce documentary evidence and make argument. The parties were afforded the opportunity to file post-hearing briefs which were considered by the Board prior to its deliberation of this case. For the reasons stated herein, we conclude that the Litchfield School Committee through its agent, Principal Ron Cote, unlawfully implemented an evaluation procedure for bus drivers, in violation of 964(1)(A) & (E), and we will fashion a remedy to redress this violation. We find, further, that the Association has failed to meet its burden of proof in the allegations pertaining to Ms. Strout, and hereby dismiss those portions of the Association's complaint. JURISDICTION The jurisdiction of the Board to hear this case and to issue a decision and order lies in 26 M.R.S.A. 968(5)(C) (1988). Neither party has raised an objection to the Board's jurisdiction. FINDINGS OF FACT Upon review of the entire record the Maine Labor Relations Board finds the following facts: 1. The Litchfield School Committee is a public employer as that term is defined in 26 M.R.S.A. 962(7)(A)(2). The schools in Litchfield are governed by the School Committee; however, for administrative purposes (e.g., the office of the superintendent), they are part of School Union #44 which includes schools in Litchfield, Wales and Sabattus, and Oak Hill High School. -2- _________________________________________________________________ 2. Jeanne Strout has an undergraduate degree in mathematics and a teaching certificate. Ms. Strout taught at Monmouth Academy for five years before working at Libby-Tozier. Ms. Strout also volunteered for several years to assist in establishing the first library for students in the Litchfield schools (located at Litchfield Academy). 3. Ms. Strout was hired in September, 1989, to work as a librarian/media specialist in the library at Litchfield's Libby- Tozier School (grades 3-8). Students at Litchfield's Central School (grades K-2) also used Libby-Tozier's library until the 1992-1993 school year. That year Ms. Strout was asked to develop a library at Central School for the K-2 grades; she relocated appropriate library materials from Libby-Tozier to Central, and divided her time between the schools. 4. Ms. Strout is not a certified librarian, nor was she supervised by a certified librarian while employed at Libby- Tozier; however, she completed several continuing education courses in library skills offered by the Maine Library Association. In April, 1995, Ms. Strout was commended by library and media consultants from the Maine State Library for her efforts in organizing the library media collection for student use and for doing an excellent job of providing for student access to library resources. Ms. Strout also organized and managed at least two book fairs a year as fundraisers for the library, at times without compensation. 5. In March, 1994, a fire destroyed the Central School. The K-2 classes and library were relocated to the Libby-Tozier school. When asked how the fire affected her responsibilities in the library, Ms. Strout responded: "Changed the whole world." Ms. Strout describes the time immediately following the fire as one filled with "emotional breakdowns and major, major crises," and states that she "jumped right in as a facilitator and helped as much as [she] could." In addition, the library began receiving a great number of donated books and other library -3- _________________________________________________________________ materials. Ms. Strout worked countless hours during the remainder of the school year and through the summer of 1994, with as many volunteers as she could, to process these donations. The library continued to receive donations through June, 1996. 6. In the summer of 1994, a campaign was begun to organize the support staff of Libby-Tozier. Ms. Strout and a few other employees met with Superintendent Larry Littlefield and the School Committee's attorney, and the parties were able to agree on the classifications to be included in the proposed bargaining unit. On October 12, 1994, the Litchfield Educational Support Personnel Association, an affiliate of the Maine Education Association (MEA) and the National Education Association, was elected as bargaining agent of the support staff (which included bus drivers and the librarian/media specialist position). The Association is a bargaining agent as that term is defined in 26 M.R.S.A. 962(2). 7. At some time prior to the election, one of the School Committee members who later served on the negotiating team commented that there would be problems if the support staff organized. Superintendent Littlefield met with the Committee member and one of the organizers to address the comment. 8. Ms. Strout was elected secretary-treasurer of the Association and, shortly after the election, she made arrange- ments with the superintendent's staff for automatic dues deduction from paychecks. The superintendent and members of the School Committee were not informed of this at the time. When they learned of it several months later, during contract negotiations, they were upset and considered stopping the deductions. In the end, no change was made and the eventual contract included a provision for automatic dues deduction. 9. In September, 1994, Ms. Strout was assigned to perform "early morning K-2 duty." One of the K-2 teachers is responsible for assigning "duty time." Ms. Strout protested to Principal -4- _________________________________________________________________ Soule that the assignment took away from her library duties, including extra work related to the fire at Central School, and forced her to close the library at times she felt it should remain open. Ms. Strout indicated that she refused to do the K-2 duty. 10. By letter dated September 2, 1994, Principal Soule informed Ms. Strout that, despite the overwhelming nature of her job in the library, her presence for early morning duty was necessary due to staff changes in K-2. He informed her that she would be suspended without pay for two weeks if she refused to take this duty, and any further instance of insubordination may result in termination of her employment. This was the first such letter of reprimand Ms. Strout had received during her tenure at Libby-Tozier. 11. Ms. Strout contacted Superintendent Littlefield on September 6, 1994, and indicated that "a problem ha[d] arisen" (the K-2 duty) between her and Principal Soule which she wished to discuss with the superintendent. Ms. Strout mentioned to the superintendent that she felt as if the duty assignment was a form of harassment of her based on her union organizing campaign; the superintendent denied any connection between the two. The superintendent, after discussion with Principal Soule, decided to support the principal's decision. Ms. Strout then requested that this issue be placed on the next School Committee agenda. 12. On September 21, 1994, the School Committee heard Ms. Strout's complaint about K-2 duty. The School Committee decided to support the assignment. The following day Ms. Strout broke down in the library and needed to take a medical leave of absence for a couple of weeks. Her treating physician determined she was suffering from a combination of stress and delayed grief from the Central School fire. Upon her return to work Ms. Strout performed the K-2 duty. 13. On October 17, 1994, Ms. Strout was offered an -5- _________________________________________________________________ employment contract for the 1994-1995 school year with no salary increase over her previous one-year contract. Ms. Strout refused to sign the contract at first, because the budget approved at Town Meeting earlier in the year included a line item for a raise in her salary. Ms. Strout returned the unsigned contract to Superintendent Littlefield with the following note: At the October 1993 School Board meeting the Litchfield School Board (because of the cost of a new roof at Central) said they would try their very best to increase my salary this year (since funds were tight last year). At Town Meeting the town accepted this [higher] salary for me and many told me personally they were pleased to see I got a raise. At least one person got up in front of the town to say that I deserved the increase. The whole town thinks my salary for this year is $14033.12 and I am willing to accept that amount. /s/ Jeanne R. Strout Ms. Strout discussed this matter with Superintendent Littlefield; however, he did not agree to adjust her salary to comport with the line item in the budget. Ms. Strout then raised the issue with the School Committee. Ms. Strout did not allege before the Committee that the salary freeze was connected in any way to the recent union election; she believed that the School Committee "had misunderstood and that they had really intended for me to get the [raise]." The School Committee decided against increasing Ms. Strout's pay. Ms. Strout signed a contract for the lower amount in November, 1994. 14. Negotiations for the first collective bargaining agreement between the Association and the School Committee began in May, 1995. The Association's negotiating team consisted of: Rebecca Fernald, MEA UniServ Director; Stan Labbe, the head custodian and chief negotiator; Ms. Strout; Mary Field, a teacher; Linda Labbe, a bus driver; Amy Williams, a cook; and Becky Ridley, the principal's secretary. While Ms. Fernald was the primary negotiator, Mr. Labbe and Ms. Strout were the most active employee participants in negotiations. The School Committee's negotiating team consisted of: either Superintendent -6- _________________________________________________________________ Larry Littlefield or Assistant Superintendent David Williamson; Roger Kelley, a labor relations consultant; and, at times, one or two School Committee members. There were no hostile or contentious exchanges between Ms. Strout and members of the School Committee's team. 15. After the parties established ground rules, Mr. Kelley's first remarks to the Association were that the School Committee was not happy with the employees "going union," and it was not happy with the negotiations. It felt the Association's proposal was too comprehensive for an initial contract, and "set a negative tone" for the negotiations. The Committee asked Mr. Kelley to convey its dismay to the Association's negotiating team. Mr. Kelley added that he understood the requirement under the law to maintain the status quo, but that "the people in the room" shouldn't expect that when the contract was completed, they would retain everything they had at that point in time. 16. The negotiation sessions continued from May, 1995, through the entire 1995-1996 school year. The parties believed they were very close to reaching an agreement on the entire contract, including a just-cause-for-discharge provision, in June, 1996. Negotiations broke down at that time. The parties participated in mediation and eventually entered into a contract in October, 1996. The contract was retroactive to July, 1995, for salaries only; the just-cause-for-discharge provision and the remaining contract terms became effective in October, 1996. 17. On September 11, 1995, Ms. Strout entered into a one-year contract for the 1995-1996 school year. In the beginning of the 1995-1996 school year, Ms. Strout sent the following note to the K-2 teachers: Just a quick note to let you know how much I truly appreciate your managing without requiring me to do duties this year. I lost 7.29 days last year to time out of the library on duty or time I had to leave early to compensate for duty time. We also have hundreds of fire fund books still to be processed and around 400 -7- _________________________________________________________________ books lost through computer updating. I am just beginning to recover, and I thank you for letting me devote my time to the library instead of having time taken away because of duty. I was worried that a K-2 duty again this year would drastically affect the library services I could provide you. I really am relieved that this won't happen. Thanks again. /s/ Jeanne 18. The day after she sent the note, Ms. Strout was assigned these duties by one of the K-2 teachers. On September 7, 1995, she sent a letter to the K-2 teachers which reads, in part: Boy! Do I ever feel set-up! I just finish thanking you for putting the needs of the library above your need for free time, and Mitzi tells me that I AM on the duty schedule, a total of 600 hours, or 7.5 DAYS that I will be required to be away from work in the library. I never would have believed it! I have always felt that you put a high priority on the library, or at least considered it an important teaching tool. Boy, was I WRONG! I know some parents and administrators think that all I do in the library is to check out books, but the job is MUCH more involved than that. Especially after the fire where we took a tremendous loss in K-2 materials. I have mountains of work to do to regroup and recover, and I find people expecting me to do it on my own time, after school and on weekends or vacations. I know I am generous with my own time, but I am truly appalled that I am expected to donate it readily. In the library I work straight through all day. . . . I am, therefore, already working all duties, and now you feel it is necessary to add more time to my already full "duty" time. . . . I am not opposed to donating my time to you, but it makes me lose a great deal of respect for those who feel that I should donate all those hours plus more. When Mr. Soule first talked to me about doing a K-2 duty his exact words were "it would be just once in a while to help out." . . . I explained to him then that you people need me in the library to help get it back up and running after the fire. . . . You need me to get the card catalog back on-line. You need me to be able to research . . . . Because I fought to work in the library, I was punished by being given whole weeks of duty every other week. Someone tried to teach me that the library was a definite LOW priority for the -8- _________________________________________________________________ K-2 school. I bounced back believing that the K-2 teachers still thought the library important, and that it was a power play that had forced me to leave so much library work undone. I guess I was truly wrong about this, too. . . . it astounds me how wrong I have been about any support there is for the library from K-2. . . . Each day that I do your morning duty is 40 minutes that I cannot work in the library. . . . Please reconsider the duty schedule, and see if I can't spend more time for the library where I really am working for you, too. Sincerely, /s/ Jeanne Ms. Strout was not relieved of the K-2 morning duty assignment in the 1995-1996 school year. 19. Ms. Strout worked with three principals during the course of her employment: Mr. Joseph Moore, Mr. Thomas Soule and Mr. Ronald Cote. She was never formally evaluated by Mr. Moore or Mr. Soule and, for the most part, she ran the library independently during their tenure. Mr. Moore and Mr. Soule told Ms. Strout they thought she was doing a good job, and that they appreciated the long hours and extra work she had been doing for the library. 20. Mr. Cote replaced Mr. Soule as principal of Libby- Tozier school in November, 1995. Mr. Soule spoke with Mr. Cote prior to his leaving the post and one of the subjects discussed was Ms. Strout's resistance to performing K-2 duty and her appeal to the School Committee. He also discussed his concern about the disorderliness of the library and his dealings with Ms. Strout on that issue. Mr. Soule mentioned that Superintendent Littlefield spoke with him about the appearance of the library and had noticed that, even though a good deal of time was being spent there by Ms. Strout and volunteers, not enough progress had been made since the fire. 21. Superintendent Littlefield also spoke directly with Principal Cote about the overall cleanliness and organization of the library. Mr. Cote observed the condition of the library and it was his opinion that the library was a "cluttered mess": -9- _________________________________________________________________ cartons and boxes on top of bookcases; many piles of books, cards and papers on top of the circulation desk; mounds of papers and stacks of cardboard from floor to ceiling behind the circulation desk; mounds of material two-three feet high covering the librarian's desk and computer. 22. Principal Cote was aware when he arrived at Libby-Tozier that labor negotiations were taking place for the school's support staff. Negotiations were held in the school library, which is easily visible from the principal's office, and Mr. Cote observed these sessions in progress. 23. During his first month, Principal Cote met with students to get acquainted. Many of the students in grades 6-8 complained they were bored with the library program. In December, 1995, Mr. Cote met with Ms. Strout to convey the complaints he had received from students. 24. During the early months of 1996, Principal Cote offered Ms. Strout the opportunity to visit other school libraries. Litchfield planned to construct a new middle school and Mr. Cote believed it would be beneficial for Ms. Strout in planning the new school's library to speak with other librarians about their programs. Ms. Strout spent half a day at the Brunswick High School library and visited libraries at the middle schools in Yarmouth and Mexico. 25. On February 13 and 14, 1996, Principal Cote visited the library unannounced. Mr. Cote observed the library for 10-30 minutes each visit, wrote "commendations" and "suggestions" related to his visits, and shared these with Ms. Strout on February 15, 1996. Two of the "suggestions" questioned the use of computers in the library; two concerned Ms. Strout's interaction with students; one of them concerned the need to establish a "consistent behavior management plan"; another was to implement a "consistent coordinated library skills program by April, 1996." -10- _________________________________________________________________ 26. Ms. Strout responded immediately to Principal Cote's comments about his visits with a three-page memorandum which reads, in part: I still feel very strongly that many students in kindergarten through second grade are being deprived of the education in library that they should be getting since the teachers no longer help with this time and in many instances just drop off their class for me to babysit returning only at the end of their library time to pick up the class. . . . . . . . . . It is very frustrating to the students to have just one person in the library so that when they ask for help that person is too busy with stamping, helping many others, or tending to discipline. . . . It is obvious for those of us in the library that when the classroom teacher (or some other adult aide) for grades K-2 does not help out during library time, then the student's education is being short changed, and may even be impacted for life in a very negative way. . . . I would also like some direction from you on how you wish the attitude for middle school library time. . . . Have you any suggestions for how I can facilitate the library being a welcome place for students without making it a rigid monitoring of student activities and yet maintain proper sound levels and behavior? 27. In response to Ms. Strout's memorandum, Principal Cote suggested specific behavior management techniques and talked to her about enlisting parent volunteers to assist her in the library. 28. Prior to his visits to the library in February, 1996, teachers in the K-5 grades complained to Principal Cote about the condition of the library and the library program. When he met with her on February 15th to discuss his library visits, Mr. Cote told Ms. Strout that teachers were not pleased with the way the library was running. Ms. Strout suggested a meeting with those teachers so that she could hear their comments and seek suggestions. Mr. Cote expressed concern that a meeting with the -11- _________________________________________________________________ entire group of teachers might be overwhelming for Ms. Strout and that she would be displeased with what she heard. Ms. Strout then suggested that they divide the teachers into two groups (K-2 and 3-5) for this purpose. 29. On February 29, 1996, the K-2 teachers met with Ms. Strout and Principal Cote. Mr. Cote asked Mr. David Williamson, the Assistant Superintendent of Curriculum for School Union #44, to attend this meeting because he felt he was dealing with "a performance problem." Mr. Cote indicated to those in attendance that the purpose of the meeting was to "discuss constructively how to improve the library and the library program to benefit students first and then the staff." The discussion began with a seven-point list of "Expectations to Foster Enthusiasm for the Library" drafted by K-2 teachers. Mary Field, who was on the Association's negotiating team with Ms. Strout, was one of the teachers who participated in the meeting. At the end of the meeting, Mr. Cote thanked the staff for their input and Ms. Strout for "being there to receive suggestions." Mr. Cote indicated he would be meeting with Ms. Strout and developing a plan to make improvements. Ms. Strout felt the meeting went very well and that many issues were resolved. 30. The teachers in grades 3-5 preferred to offer comments in writing rather than meet personally with Ms. Strout about their library concerns. Mr. Cote shared their written comments with Ms. Strout. 31. On March 4, 1996, Principal Cote initiated a "Short Term Action Plan" for Ms. Strout. Mr. Cote did not consult with the superintendent or assistant superintendent with regard to initiating the plan. The plan reads as follows: Short Term Action Plan for Jeanne Strout The following need to be completed by April 1, 1996: I. A behavioral management plan including expectations -12- _________________________________________________________________ and consequences needs to be posted. II. A new method of slipping books which maximizes library time. III. Develop a structure for library time that includes components of a strong lesson, i.e., introduction, middle and closing. IV. Library time needs to be better structured so as not to include videos and computer games. V. Stimulating library displays appropriate for grade levels need to be rotated on a monthly basis. VI. The library office and storage area needs to be completely cleaned and reorganized. VII. All parts of the library should be available to all students. VIII. An over due system which notifies the teacher and allows them to follow up with the student. 32. Ms. Strout felt the plan represented a tremendous amount of work to be completed by April 1. She was still processing donations to the library in connection with the fire at the Central School, she was in the middle of grading students, and a book fair was scheduled to begin which was to last about 2 1/2 weeks. 33. On March 19, 1996, Ms. Strout met with Principal Cote to request an extension of time to satisfy the action plan. Ms. Strout expressed concern that she would not be able to complete the plan for the reasons noted above; she asked whether the plan was part of an evaluation of her; she asked whether she needed to do areas of the plan which did not match her job description; she mentioned she was still attempting to process fire fund donations which continued to arrive at the library, and how time-consuming it was to process each book. Ms. Strout indicated she was making some progress, but needed more time. 34. In response to Ms. Strout's remarks, Mr. Cote indicated that the plan was part of an evaluation; he stated that she -13- _________________________________________________________________ needed to accomplish all tasks listed without regard to her job description; he asked how long ago the fire occurred and stated that the library needed to be cleaned and rearranged, that fire fund books needed to be packed-up, even if it meant she had to do it on her own time. Mr. Cote agreed to extend the deadline for completing the plan to April 12, 1996. 35. At Mr. Cote's request, Assistant Superintendent Williamson conducted an observation of Ms. Strout's performance in the library on March 29, 1996. On April 5, 1996, he and Principal Cote met with Ms. Strout and Mr. Labbe, the Association's chief negotiator, to discuss the observation. Mr. Williamson began the meeting with the comment that it was a good evaluation. His written observations include an even number of commendations and recommendations; he notes that his recommendations are the same as those made by the K-2 teachers a month earlier. Mr. Labbe and Ms. Strout came away from the meeting thinking it was a positive evaluation of Ms. Strout's work. 36. On April 30, 1996, Principal Cote observed Ms. Strout in the library. He and Mr. Williamson met with Ms. Strout on May 13, 1996, to discuss this observation. Mr. Cote observed that, while there were some "token efforts" made by Ms. Strout to comply with the plan, she had not satisfied it. He felt that the area behind the circulation desk still needed to be cleaned and organized, even though Ms. Strout said she had already cleaned that area. When Ms. Strout commented that she thought she was complying with the plan's requirement for enriching displays, he commented that he really had something else in mind and gave specific examples. Mr. Cote had noticed a behavior management chart on the wall, but indicated to Ms. Strout that he expected her to actively manage student conduct, which she felt she was not able to do in addition to helping students who requested assistance. Mr. Cote raised the issue of computer games and his belief that they were inappropriate in a library. Ms. Strout -14- _________________________________________________________________ stated that, although she considered the "Race for the States" computer game a useful learning tool, she would discontinue this practice in the library (her written response questioned whether the principal objected to "this computer technology"). 37. On May 29, 1996, Mr. Williamson again observed Ms. Strout's performance in the library. Mr. Williamson's comments were not immediately shared with Ms. Strout; they included commendations and recommendations primarily related to behavior management. 38. Two days later Ms. Strout was informed that Principal Cote did not intend to recommend her continued employment. Mr. Cote was of the opinion that Ms. Strout had not satisfied the action plan in the following areas: 1. A behavioral management plan including expectations and consequences needs to be posted. 2. Library time needs to be better structured so as not to include videos and computer games. 3. Stimulating library displays appropriate for grade levels need to be rotated on a monthly basis. 4. The library office and storage area needs to be completely cleaned and reorganized. Relationships with students and adults still need improvement. There is not enough alignment of [Ms. Strout's] skills with the skills needed in the library. 39. Mr. Cote testified that Ms. Strout "resisted supervision" and was difficult to communicate with. Ms. Strout agrees that they had problems communicating with each other; that even though Mr. Cote tried to convey what he wanted she was never exactly clear about his expectations. 40. Ms. Strout believed she had satisfactorily completed the plan. She thought her posters and her projects met Principal Cote's expectations because he never commented negatively about -15- _________________________________________________________________ them; she had stopped the use of computer games; she had enlisted the help of the custodial staff, and many fire fund boxes had been removed from the library, although she realized she had not completed this task. Mr. Labbe confirmed that he and another custodian removed numerous boxes of library materials at Ms. Strout's request; however, he testified that there were many boxes left to remove when Ms. Strout was terminated. Mr. Labbe also testified that the library was more neat and orderly the year after the new librarian started than it was during Ms. Strout's last year. 41. On June 11, 1996, Superintendent Littlefield met with Ms. Strout, Ms. Fernald and Mr. Labbe at Ms. Strout's request, to hear their appeal of the principal's decision. The superintendent informed them he would meet with Principal Cote and review written materials before making his final determination. By letter dated June 18, 1996, Superintendent Littlefield informed Ms. Strout that he concurred with the recommendation to "open this position" for the next school year. In doing so, he relied on written observation reports and notes taken by Mr. Cote and Mr. Williamson during their meetings with Ms. Strout. He also relied on his own observations of the physical appearance of the library and his judgment that there had not been significant improvement in the two years since the fire at Central School. 42. On June 24, 1996, the School Committee met to address Ms. Strout's appeal of her termination. The School Committee voted unanimously that no further action would be taken concerning Ms. Strout's termination. 43. None of the other members of the Association's negotiating team was disciplined or received any sort of unfavorable treatment during or following negotiations. 44. During the 1995-1996 school year Superintendent Littlefield and Assistant Superintendent Williamson met with the heads of support staff throughout School Union #44 to develop job -16- _________________________________________________________________ descriptions and then evaluation procedures tailored to specific job classifications. Wayne Lagasse, head bus driver at Libby- Tozier, and Stan Labbe, head custodian, attended these monthly meetings with their counterparts from other schools in the union. Members of the support staff at Libby-Tozier had never been formally evaluated prior to this time. The superintendent made it clear to Principal Cote that job descriptions and feedback to employees by way of evaluations was one of his top priorities. 45. Mr. Lagasse and Mr. Labbe had the distinct impression that evaluations would not be conducted until the 1996-1997 school year. Neither of them had been instructed by the superintendent or assistant superintendent to complete evaluations by the end of the 1995-1996 school year. By April, 1996, job descriptions had not yet been developed for the bus driver position and the evaluation form under consideration was not yet finalized. 46. Prior to April, 1996, the parties had tentatively agreed in negotiations to an article on evaluations which reads: A. Employees shall be consulted prior to the adoption of any change in the evaluation procedure. B. Employees may be evaluated annually by their immediate supervisor and/or the appropriate administrator. C. Employees shall have an opportunity to meet with the evaluator after the evaluation and may attach a written response to the evaluation. 47. On April 4, 1996, Principal Cote attended a regularly- scheduled bus drivers' meeting, at the request of the bus drivers. The bus drivers were frustrated and upset with Mr. Cote's inattention to their reports of student discipline problems and they wanted to address their concerns to him as a group. The tone of the meeting was one of putting Mr. Cote in "the hot seat." One of the bus drivers, Betty Jo Wade, testified that the bus drivers "basically told [Mr. Cote] how to do his -17- _________________________________________________________________ job." Mr. Cote acknowledged the importance of addressing these discipline problems in a timely fashion and indicated he would try to do so in the future. 48. Immediately after the meeting Mr. Cote instructed the head bus driver to conduct performance evaluations on all of the bus drivers. Mr. Cote told Mr. Lagasse to be sure to include incidents of performance problems they had previously discussed, even though Mr. Lagasse had spoken with the drivers in question and believed the problems were resolved. Mr. Lagasse questioned the appropriateness of performing evaluations at that time, in light of the unfinished work on the evaluation forms and procedures being developed system-wide. Mr. Cote insisted that evaluations be conducted using whatever form and procedure Mr. Lagasse chose to use. 49. Principal Cote did not instruct any other head of support staff at Libby-Tozier (custodial, food service, educational technicians or secretaries) to conduct performance evaluations prior to the close of the 1995-1996 school year. 50. On April 8, 1996, Principal Cote sent the following letter to Mr. Lagasse: At our last bus drivers meeting on April 4, 1996, we discussed completing bus drivers evaluations for the 1995-1996 school year. It is extremely important that we provide all staff with feedback on their performance, both strengths and areas for improvement. I am scheduling a meeting with you on April 23, 1996 at 1:00 P.M. to review and discuss your evalu- ations of the Litchfield bus drivers. Please take the time necessary during the April vacation to prepare these evaluations, and include commendations and areas which need improvement. It is important that you include conferences we've had concerning specific drivers and safety concerns that were discussed. I look forward to meeting with you after vacation. 51. Mr. Lagasse conducted performance evaluations between April and early June, 1996, using the form being developed at the -18- _________________________________________________________________ system-wide meetings. This form/procedure contemplated review and signature of each evaluation by the principal. Principal Cote did not review or sign any of the evaluations performed by Mr. Lagasse. As of June, 1997, the new head bus driver had not evaluated the bus drivers for the 1996-1997 school year. 52. On June 5, 1996, Mr. David Byras, president of the Association, and Mr. Labbe, its chief negotiator, met with Assistant Superintendent Williamson to discuss the new evaluation procedures being developed and to protest the conduct of bus driver evaluations.[fn]1 Mr. Byras, a bus driver who had not yet been evaluated, had just learned from Association members that the bus drivers were being evaluated. The Association also expressed concern over the treatment of Ms. Strout, considering it to be part and parcel of these premature evaluations. Mr. Byras felt he needed to call this meeting because members of the Association were alarmed about Ms. Strout's impending termination and mentioned withdrawing their membership in the union. Mr. Byras states: "I felt that if we could get the evaluations withdrawn from the files that that would take some of the pressure off the bargaining unit, showing that we . . . did have some . . . a little bit of clout . . . ." 53. Mr. Williamson did not reply to the Association by July 1, 1996. Mr. Byras and Mr. Labbe sent him a letter on that same date which reads, in part: When we asked you for the evaluation policy and procedure for conducting these evaluations, you said there are none in place. The evaluation procedures you are currently working on union-wide are scheduled to be implemented in the next school year. . . . . . . The evaluation procedure, which is a subject of bargaining, is also a change in the status quo of support staff working conditions. ____________________ 1 At this point in time, Superintendent Littlefield had left School Union #44 and Mr. Williamson was serving in an acting capacity. -19- _________________________________________________________________ To correct this situation, the Association requests that administration negotiate the evaluation procedure with the union before implementing it. Also, the Association requests that the evaluations that were completed last year be removed from employee files and destroyed, since they were not conducted according to a negotiated procedure. 54. Mr. Williamson did not respond to the July 1 letter. Mr. Labbe approached him at the close of a School Committee meeting in September, 1996, and Mr. Williamson said he would try to find the July letter and respond to it. He never responded to the letter. Principal Cote was never informed of the July correspondence from the Association and he denies having knowledge of the proposed evaluation language in the contract. 55. When Mr. Labbe met with Mr. Williamson and Ms. Strout (see Fact #35), Mr. Labbe questioned the appropriateness of the observations of Ms. Strout in light of the on-going contract negotiations. Mr. Labbe mentioned that the Association had not received written notice that the observations would be conducted. Mr. Williamson responded that there was no Association at that time (since the contract had not yet been settled). 56. During contract negotiations, the Association attempted to protect Ms. Strout from termination by proposing retroactivity of the just-cause-for-discharge article to cover the date of her termination. The "length of agreement" clause (retroactivity issue) was an issue presented in mediation. By October, 1996, the School Committee's negotiating team held firm on its position that the contract would be retroactive only as to salaries and the just cause provision would not be effective until the date the contract was signed. The Association met with Ms. Strout in October, 1996; after doing so, it decided to sign the contract and, as Mr. Labbe states: "go this route. And here we are." The Association's complaint was filed with the Maine Labor Relations Board two weeks later. -20- _________________________________________________________________ DISCUSSION This complaint concerns the treatment of Ms. Jeanne Strout, the librarian/media specialist at Libby-Tozier School, and the treatment of Libby-Tozier's bus drivers, during negotiations for the first collective bargaining agreement between the Litchfield Educational Support Personnel Association and the Litchfield School Committee. We will address each allegation separately. Termination of Ms. Jeanne Strout's Employment The Association alleges Ms. Strout's employment contract was not renewed at the end of the 1995-1996 school year because of her involvement in union activities. The Association contends that the School Committee's treatment of Ms. Strout violates 26 M.R.S.A. 964(1)(A) & (B). We conclude that the Association has failed to meet its burden of proof and, accordingly, dismiss the complaint as it relates to the treatment of Ms. Strout. We will first address the Association's section 964(1)(B) discrimination claim, because the section 964(1)(A) claim is derivative; that is to say, the claim that the School Committee interfered with, restrained and coerced employees in the exercise of protected rights in violation of section 964(1)(A) derives from the allegation of discriminatory treatment of Ms. Strout in violation of section 964(1)(B), not from conduct independent of the alleged discrimination.[fn]2 ____________________ 2 The Association's complaint, while citing section 964(1)(A), does not allege facts to support a charge that employees other than Ms. Strout were interfered with, restrained or coerced in the exercise of their rights. The School Committee, therefore, objected to the introduction of evidence at hearing pertaining to the reaction of co-workers to Ms. Strout's predicament. We question the need to introduce any evidence of co-workers' reactions in complaints such as this, in light of our previous decision in Teamsters Union Local #340 v. Rangeley Lakes School Region, No. 91-22, slip op. at 22, 14 NPER ME-23005 (Me.L.R.B. Jan. 29, 1992) (discriminatory discharge of complainant, a union organizer, inherently interferes with the free exercise of employee rights in violation of section 964(1)(A)). In any event, we do not need to address the 964(1)(A) claim in light of our determination that there is no causal connection between Ms. Strout's union activities and her termination. -21- _________________________________________________________________ Section 964(1)(B) prohibits a public employer from "encouraging or discouraging membership in any employee organization by discrimination in regard to hire or tenure of employment." In order to support a section 964(1)(B) discrimination claim, the Association has the burden of proving that: (i) Ms. Strout engaged in protected activity; (ii) the decision-makers had knowledge of Ms. Strout's participation in protected activity; and (iii) there is a relationship, or "causal connection," between the protected activity and the School Committee's adverse employment actions against Ms. Strout. Casey v. Mountain Valley Education Association and School Administrative District No. 43, Nos. 96-26 & 97-03, slip op. at 27-28 (Me.L.R.B. Oct. 30, 1997) (citing Teamsters Union Local #340 v. Rangeley Lakes School Region, No. 91-22, slip op. at 18, 14 NPER ME-23005 (Me.L.R.B. Jan. 29, 1992)). Even if a complainant proves these three essential elements, the employer may still avoid liability if it is able to prove by a preponderance of the evidence that the employment action was based on unprotected activity as well, and the same action would have been taken regardless of the employee's protected activity. Maine State Employees Association v. State Development Office, 499 A.2d 165, 168-69 (Me. 1985); Jeannie Ross and Portland Teachers Association v. Portland Superintending School Committee, et al., No. 83-04, slip op at 22-25, 6 NPER 20-14038 (Me.L.R.B. Aug. 29, 1983) (even though union established anti-union animus as a motivating factor in the transfer of teacher, employer established legitimate justification for its decision including poor working relationship between teacher and administration). We find that the Association has satisfied the first two elements of its burden of proof, but has failed to prove the requisite causal connection. There is no dispute that Ms. Strout's involvement in the organizational campaign, her role as an officer, and her participation on the Association's negotiating team, constitute protected activity. Although -22- _________________________________________________________________ Principal Cote denies knowledge of Ms. Strout's participation in protected activity, we have no trouble finding that Mr. Cote knew Ms. Strout was involved in negotiations. It is not credible that he knew negotiations were in progress when he arrived at Libby- Tozier, and he observed meetings in the library with the MEA representative and, presumably, the superintendent or assistant superintendent in attendance, but that he did not know these meetings were contract negotiations or observe Ms. Strout at these meetings. Mr. Cote's testimony concerning his lack of knowledge of Ms. Strout's involvement in negotiations was particularly unpersuasive. Moreover, there is no dispute that Superintendent Littlefield and Assistant Superintendent Williamson knew of Ms. Strout's involvement in protected activity and each played a crucial role in her termination. Superintendent Littlefield instructed Mr. Cote to focus on the library, and he chose to accept the termination recommendation after his review of the matter. Assistant Superintendent Williamson worked hand-in-hand with the principal in observing Ms. Strout and critiquing her performance. While there is no evidence that these administrators discussed Ms. Strout's union activities in connection with her performance reviews and ultimate nonrenewal they, at least tacitly, endorsed Mr. Cote's treatment of an active participant in the union. In order to prove the third element of a section 964(1)(B) claim the Association was required to show by a preponderance of the evidence that Ms. Strout's protected activity was "a substantial or a motivating factor" in her termination. Maine State Employees Association v. State Development Office, 499 A.2d at 168. Although we are troubled by the treatment of Ms. Strout at a critical point in time for the nascent union, we cannot conclude that her union activities played any part in the decision to terminate her. Even if we were to find that her involvement in union activities played a part in the decision to end her employment, we are left with the clear impression that -23- _________________________________________________________________ Ms. Strout would have been terminated in any event. We believe that Ms. Strout's problems began with the fire at the Central School in March, 1994. Even Ms. Strout sees this as a crucial turning point; she states that the fire at the Central School changed her whole world. Prior to that time, the principals at Libby-Tozier permitted Ms. Strout to run the library independently and there were no complaints about the program or her performance as librarian. In the months following the fire Ms. Strout worked countless hours and, nevertheless, was overwhelmed by the task before her of managing fire fund donations and keeping up with her regular duties. After the fire, the K-2 teachers from Central School moved into Ms. Strout's building. The decision at the start of the following school year to assign Ms. Strout K-2 duties was made by those teachers, not the administration. We see no basis for Ms. Strout's complaint to the superintendent, at that time, that this assignment was retaliation on the part of the administration for union activity.[fn]3 Ms. Strout's resistance to performing K-2 duties caused her former principal to warn her about insubordi- nation, and created tension in her relationship with the K-2 teachers who were now located at Libby-Tozier. Ms. Strout appeared before the School Committee twice in the fall of 1994: to complain about the assignment of K-2 duties and to challenge the superintendent's decision to freeze her salary. Her appearances before the School Committee stemmed from the increase in her workload related to the fire, and were not in any ____________________ 3 The Association does not contend that either the K-2 duty assignment or the decision to freeze Ms. Strout's salary was retaliation for protected union activity and we decline to so conclude. Even if these employment actions constituted unlawful retaliation, they occurred well beyond the MPELRL's statute of limitations and were not connected to Ms. Strout's termination two years later. -24- _________________________________________________________________ way connected to her contemporaneous union activities.[fn]4 These issues, and not Ms. Strout's union activities, most likely laid the groundwork for former-principal Soule's unfavorable remarks about Ms. Strout to Principal Cote. The 1995-1996 school year began with the K-2 duty issue and Ms. Strout's unpleasant letter to all K-2 teachers. Ms. Strout noted that she was still faced with "mountains of work to do to regroup and recover" from the fire, and we are convinced that this was the case. Although Superintendent Littlefield discussed his displeasure with the appearance of the library with Principal Soule, Ms. Strout's job performance had not been closely supervised or formally called into question prior to the arrival of a new principal in November, 1995. We find this event, unrelated to union activity, to be the second critical turning point in Ms. Strout's employment at Libby-Tozier. When Principal Cote arrived, the superintendent instructed him to target the library for improvement. Unlike former principals who commended Ms. Strout for her hard work and dedication to Libby-Tozier's library, Mr. Cote was new to Libby- Tozier and unacquainted with Ms. Strout. His superior gave him a directive and he set about to accomplish it without any regard for Ms. Strout's long-term allegiance to the library. There is no evidence that the superintendent's directive or Mr. Cote's response to it was motivated by Ms. Strout's involvement in the union. Shortly after Mr. Cote arrived at Libby-Tozier, he received additional negative feedback about the library from students and ____________________ 4 The Association argues that Ms. Strout's appearances before the Committee marked her as "a vocal advocate for fair treatment of employees," and made her a likely target for retaliation against the union two years later. We decline to draw this inference. Ms. Strout's appearances before the Committee concerned her own working conditions, not those of others. -25- _________________________________________________________________ from teachers. The meeting with the K-2 teachers in February, 1996, led to Ms. Strout's short-term action plan, not her involvement on the union's negotiating team. Ms. Strout's perception that issues were resolved by the close of that meeting was not realistic. While performance issues were discussed, they had not been resolved; the action plan was designed to resolve them. There is no evidence that Ms. Strout was singled out based on her union activities rather than on the substantive issues raised in the seven-point list of "expectations to foster enthusiasm for the library."[fn]5 Principal Cote was motivated by the former principal, the superintendent, students and teachers, to clean up the library and change the library program. He designed the short-term action plan with this motive in mind. We note that he did not seem intent on terminating Ms. Strout at first; he had made arrangements for her to visit other libraries in anticipation of Litchfield's soon-to-be constructed middle school. If he was intent on terminating her employment because of her union activities, it seems to us he would not have made such arrangements. Even though Ms. Strout believes she completed the action plan, we do not believe she did. The physical appearance of the library, although somewhat improved, was still disorderly; behavior management problems continued; Mr. Cote did not find the types of displays he had in mind; and he was particularly irked by the continued use of the computer game, long after he had first questioned it. Having said that, we do not know how any employee could have completed the action plan to Mr. Cote's satisfaction within a five-week period in the same working conditions as those faced by Ms. Strout. ____________________ 5 We note that Mary Field, who was on the Association's negotiating team with Ms. Strout, was one of the K-2 teachers who participated in this meeting. It is unbelievable that Ms. Field would involve herself in any effort to harass Ms. Strout based on her participation in negotiations. -26- _________________________________________________________________ We are not impressed with the manner in which Ms. Strout's performance problems were handled by Principal Cote and Assistant Superintendent Williamson. Mr. Cote's communications did not adequately define his expectations either because of lack of skill or willingness to be bothered. We find that Ms. Strout was given very little direction or even simple suggestions on how to improve. At some point after his meeting with the K-2 teachers and Ms. Strout, and once the observations were underway, Principal Cote determined that he wanted to hire a new librarian and he acted swiftly to this end.[fn]6 Principal Cote mentioned on the termination notice that Ms. Strout's relationships "still need improvement." Mr. Cote testified at hearing that he was unable to communicate effectively with Ms. Strout and Ms. Strout agreed with this assessment. We conclude that Principal Cote was frustrated by this communication problem, a matter not easily resolved, and that this problem substantially contributed to his decision to terminate her. Our review of Ms. Strout's correspondence to the K-2 teachers, and the observation reports and Ms. Strout's responses to them, convince us that Ms. Strout's communications were not responsive and her style could be offensive. Our observation of Ms. Strout at the hearing (for example, see transcript at 123-24; 130; 141-42; 152; 198-200; 201-202; 473) also supports this conclusion. We find that poor communications caused tension between Ms. Strout and the K-2 teachers and frustrated Principal Cote, and substantially contributed to the decision to terminate her employment. ____________________ 6 The Association claims that Mr. Cote did not have just cause to terminate Ms. Strout's employment, and that he acted swiftly in her case to avoid the possibility that the contract would settle and the just cause provision apply to his decision. We have concluded that Mr. Cote had legitimate reasons to terminate Ms. Strout. Moreover, the fact that Principal Cote acted swiftly, very likely to avoid the obligation to prove just cause, does not necessarily prove a discriminatory motive for termination. -27- _________________________________________________________________ In any event, there is no evidence that Mr. Cote wanted to hire a different librarian because Ms. Strout was actively involved in union activities, or that he hoped to discourage membership in the union which had been voted in twenty months earlier by terminating Ms. Strout. The Association has failed to meet its burden of proving that there was any connection between Ms. Strout's involvement in union activities and the decision to terminate her employment. We conclude that any anti-union animus which existed was not directed at Ms. Strout and, in any event, played no part in Principal Cote's decision to seek a new librarian. Evaluation of Bus Drivers The Association alleges that Principal Cote, as agent of the School Committee, violated 26 M.R.S.A. 964(1)(A), (B) & (E) when he unilaterally implemented performance evaluations of the bus drivers at Libby-Tozier school in retaliation for their involvement in protected activity. A. Section 964(1)(E) Refusal to Bargain - Unilateral Change It is clear to us that Principal Cote ordered Wayne Lagasse to conduct performance evaluations of the bus drivers immediately after the bus drivers' meeting in April, 1996, as a direct result of that meeting. Mr. Cote brushed aside Mr. Lagasse's concern about the appropriateness of conducting evaluations before the superintendent's system-wide effort was completed because his directive was not connected in any way with that system-wide effort.[fn]7 Principal Cote acted on his own and he acted swiftly, ____________________ 7 Assistant Superintendent Williamson credibly testified that the job description for bus drivers, a prerequisite for the evaluation form, had not yet been completed when Mr. Cote directed Mr. Lagasse to evaluate bus drivers. Regardless of the status of system-wide support staff evaluations, Principal Cote clearly targeted the bus drivers at Libby-Tozier. The head custodian at Libby-Tozier understood that evaluations would not be conducted until the 1996-97 school year and, in fact, Principal Cote did not instruct him to conduct evaluations of the custodial staff until then. None of the other support staff -28- _________________________________________________________________ without prior notice to the Association, in order to exercise his authority over bus drivers who had questioned his ability to efficiently handle their student discipline complaints. Mr. Cote did not care what form or procedure was used; the important thing was to act quickly and to be sure to include negative aspects of performance. Implementation of bus driver evaluations by Principal Cote without prior notice to the Association, during the period of time in which negotiations were in progress for an initial collective bargaining agreement, constituted an unlawful unilateral change in the working conditions of bus drivers at Libby-Tozier, in violation of section 964(1)(E).[fn]8 It is well-established that changes in the mandatory subjects of bargaining implemented by a public employer without notice to the bargaining agent contravene the duty to bargain in good faith. City of Bangor v. AFSCME, Council 74, 449 A.2d 1129, 1135 (Me. 1982). In order to establish such a violation of the duty to bargain, three elements must be established. The employer's action must: (i) be unilateral; (ii) be a change from a well-established practice; and (iii) involve a mandatory subject of bargaining. Auburn Firefighters Association v. Valente et al., No. 87-19, slip op. at 7, 10 NPER ME-18017 (Me.L.R.B. Sept. 11, 1987). A public employer's unilateral change during negotiations may be permissible, however, if it is consistent with offers made during negotiations and if one of the following four situations exists: (1) a bona fide impasse has been reached; (2) important ____________________ employees at Libby-Tozier were evaluated during the 1995-96 school year pursuant to the system-wide evaluation effort. 8 We agree with the School Committee that the observations and written reviews of Ms. Strout's performance constituted intervention by administration to address perceived problems, not implementation of a new evaluation procedure. We, therefore, dismiss the Association's section 964(1)(A) & (E) charges as they relate to Ms. Strout. -29- _________________________________________________________________ business exigencies require immediate managerial decision; (3) the union has waived its right to bargain about the unilateral change; or (4) the unilateral change results from a traditional practice which existed prior to the commencement of negotiations. Auburn Firefighters at 8-9. There is no dispute that Principal Cote's decision to conduct bus driver evaluations was unilateral. The decision was made without prior notice to the Association; the Association was not afforded reasonable opportunity to bargain over the evaluation procedure. The School Committee contends that implementation of bus driver evaluations was permissible, however, for three reasons: (1) evaluations of bus drivers is not a mandatory subject of bargaining; (2) implementation of evaluations was consistent with the dynamic status quo doctrine; and (3) the Association bargained or, alternatively, has waived the right to bargain concerning evaluations implemented in the spring of 1996. We will address each contention separately. Evaluations of bus drivers is a mandatory subject of bargaining. The Act obliges public employers to confer and negotiate in good faith with respect to wages, hours, working conditions and contract grievance arbitration, with one exception relevant to this case: " . . . public employers of teachers shall meet and consult but not negotiate with respect to educational policies; for the purpose of this paragraph, educational policies shall not include wages, hours, working conditions or contract grievance arbitration." 26 M.R.S.A. 965(1)(C). The School Committee contends that the educational policies exemption to the general rule requiring negotiations over working conditions applies to bus drivers' working conditions as well as teachers', since bus drivers are employed by the "employers of teachers." The Committee reasons further that, since the Board has determined that the frequency, form and criteria of teacher evaluations and the identity of evaluators of teachers are matters of educational policy, not subject to negotiation, Lewiston Teachers Association -30- _________________________________________________________________ v. Lewiston School Committee, No. 86-04, slip op. at 24-26, 9 NPER ME-17011 (Me.L.R.B. June 30, 1986); Caribou School Department v. Caribou Teachers Association, No. 76-15, slip op. at 4 (Me.L.R.B. Jan. 19, 1977), then the matter of bus driver evaluations is educational policy as well. We will assume for the sake of argument that all matters of educational policy are non-negotiable, whether they involve teachers or bus drivers;[fn]9 however, the issue in this case is whether the procedure for evaluating bus drivers is a matter of educational policy. We decline to read the educational policy exemption so broadly as to cover evaluation procedures for school bus drivers. City of Biddeford v. Biddeford Teachers Association, 304 A.2d 387 (Me. 1973) outlines the parameters of the educational policy exemption to the general rule requiring negotiations over working conditions. The Board has considered Justice Wernick's opinion in Biddeford to be the "lodestar" in determining the applicability of the educational policies exemption where it is asserted by employers to avoid negotiation over certain subjects. Lewiston Teachers Association at 14-15. In his opinion in Biddeford, Justice Wernick cautioned that the educational policies exemption was not: . . . legislatively intended broadly to mandate continuance of the unilaterally exclusive powers of school boards to 'supervise' and 'manage' the public schools . . . [or that] any concrete item tending to impinge upon any area ordinarily conceived as 'supervision' or 'management' must be excluded as an appropriate subject of mandatory collective bargaining regardless of its concomitant relationships to the 'working conditions' of teachers. . . . On the contrary, the legislature was careful, explicitly and definitively, to insert additional ____________________ 9 We are unaware of any previous case before the Board concerning the application of the educational policies exemption to a failure to bargain with school employees other than teachers. -31- _________________________________________________________________ language having strong tendency to show that 'educational policies' was legislatively intended to be restrictively, not broadly, conceived -- specifically that . . . 'educational policies shall not include wages, hours, working conditions or contract grievance arbitration.' Such double emphasis by the legislature upon the overriding importance of the concept of 'working conditions' in relation to the collective bargaining process . . . signifies . . . a legislative design that the general doctrine of 'unilaterally exclusive managerial prerogative' must not be permitted to operate as an instrumentality by which all practical substance may be scooped out of the concept of teacher 'working conditions,' to transform teacher collective bargaining - in marked contradistinction to the collective bargaining of all other public employees - into a litany noble in sound but hollow in reality. . . . . . . functions generally cognizable as 'managerial' and 'policy-making' can subordinate the 'working conditions' features, and accomplish an exclusion from negotiability . . . only if, on balance, their quantitative number or qualitative importance, or both, are found significantly substantial to override the prima facie eligibility for collective bargaining. Id. at 419-420. Justice Wernick proceeded to illustrate his technique for determining whether subjects did or did not constitute educational policies.[fn]10 Included in these illustrations is an observation that "foundational educational value judgments" - those "judgments bearing upon the welfare of the students, as reflected in the ultimate quality of their education and the extent to which it may be improved or weakened" - cannot ____________________ 10 For example: "Class Size." Although the size of a class to be taught by a given teacher plainly and seriously affects teacher 'working conditions,' the impacts of 'class size' overlap into a number of 'managerial' and 'policy' areas which are of substantial qualitative importance. 'Class size' requirements directly involve considerations not merely of organization, supervision, direction and distribution of personnel but also of the needs for additional school building construction or other types of capital outlays . . . . Id. at 420. -32- _________________________________________________________________ reasonably be subordinated to the overlay of teacher "working conditions." Id. at 421. Interestingly, Justice Wernick discusses the issue of the use of teacher aides for non-teaching "housekeeping functions," such as to monitor playgrounds, supervise lunch periods, load and unload school buses and other non-teaching types of activities, and determines that this issue does not constitute "educational policy" and, therefore, is a proper subject for teachers' contract negotiations. Id. at 422. The Board first addressed the educational policies exemption in the case Caribou School Department v. Caribou Teachers Association, No. 76-15 (Me.L.R.B. Jan. 19, 1977). In Caribou, the Board concluded without discussion that "the matter of frequency of [teacher] evaluations and the form used to record the evaluations . . . are so closely related to the proper management of a school that they are educational policies." Id. at 4. Conversely, the Board has held that, while the criteria and standards by which a teacher is evaluated constitute educational policy, schools must negotiate the impact of the implementation of teacher evaluation programs. Saco-Valley Teachers Association v. M.S.A.D. #6 Board of Directors, No. 79- 56, slip op. at 5, 1 NPER 20-10025 (Me.L.R.B. Aug. 9, 1979) (in order for teachers to receive positive evaluations they may have to expend money and time attending courses and, perhaps, toil in other new areas; therefore, directors should have met to negotiate concerning the impact of the new evaluation program). The Board has also held that a proposal that teachers will receive a copy of the evaluation criteria and form at the beginning of the school year is a mandatory subject of bargaining. M.S.A.D. No. 43 v. M.S.A.D. No. 43 Teachers Association, No. 79-36, slip op. at 17, 3 NPER 20-12015 (Me.L.R.B. Mar. 18, 1981). The Board revisited teacher evaluations in Lewiston Teachers Association. In that case, the teachers union's negotiators -33- _________________________________________________________________ proposed to identify and define who shall be the evaluators of teachers. While the Board determined that the union was barred, as a matter of educational policy, from bargaining the identity of evaluators, the Board determined that the proposal that teachers be informed of the identity of their evaluators and be given early notice of the criteria by which they will be evaluated was a mandatory subject of bargaining (i.e., not educational policy). Lewiston Teachers Association, No. 86-04 at 25. The Board's reasoning was as follows: While the functions of an evaluator involve such important employment decisions as those concerning promotion, transfer, assignment, discipline, dismissal and non-renewal, on balance, the responsibility of the Committee for the effective implementation of the educational program and its quality shifts the matter of designating the evaluators into the educational policy arena. Both the naming of the evaluators and determining what qualifications they must have must be reserved to the Committee as a matter of educational policy. The selection and designation of the Committee's evaluators is inextricably intertwined with the substance and quality of the evaluative product. The evaluative function is of such "qualitative importance," per the words of Biddeford, that we find that the identification of the evaluators must be reserved to the Committee as a matter of educational policy. The performance evaluation is the most fundamental supervisory assessment tool by which the Committee may tailor teaching to meet its established standards and respond to the needs of the public relative to the quality of its educational product. We therefore conclude that the Committee's interest in the suitability of the educational product rendered by each of its teachers predominates over the interest of the employees in determining the identity and qualifications of the evaluators selected by the public employer. Lewiston at 25-26 (emphasis added). We are not persuaded by this string of educational policies exemption cases, going back to the "lodestar" Biddeford case, that the exemption was meant to be so broad as to include the procedures employed to evaluate school bus drivers. We find that the emphasis in these cases, and the substantive basis for -34- _________________________________________________________________ determining whether a matter constitutes educational policy, is whether it concerns "foundational educational value judgments" affecting the "ultimate quality of education." The focus is on whether the issue at hand touches on "the effective implementa- tion of the educational program" and "quality of educational product." The further away from classroom teaching a school employee gets, the less likely it is that their performance impacts the quality of education. Justice Wernick said as much in Biddeford, in his discussion of the issue of the use of aides in "non-teaching" functions. In any event, the Association's complaint here is not about a failure to negotiate the frequency or form of bus driver evaluations, matters which constitute educational policy when applied to teachers. The Association complains that Principal Cote violated the unilateral change rule by implementing the evaluations without first providing the Association with notice and an opportunity to bargain the procedure employed. Even in the case of teacher evaluations, the statute obligates employers to meet and consult with respect to such educational policies. This was not done here. In addition, the Board has determined that schools must negotiate the impact of implementation of teacher evaluation programs, and that matters such as receipt of a copy of the evaluation criteria and form at the beginning of the school year are mandatory subjects of bargaining for teachers. We find that the requirement to, at least, meet and consult with respect to evaluations applies to support staff, and that the other procedural matters mentioned above are mandatory subjects of bargaining in negotiations for educational support staff as well. Assistant Superintendent Williamson's failure to respond to the Association's complaint about the unilateral implementation of bus driver evaluations compounded Principal Cote's violation. Mr. Williamson's impression that "there was no union" as of April, 1996, implying that he had no obligation to the -35- _________________________________________________________________ Association until there was a contract in place, was just plain wrong. Implementation of bus driver evaluations was not consistent with the dynamic status quo doctrine. During the time period between the certification of a bargaining agent and the execution of an initial collective bargaining agreement, the unilateral change rule is embodied in the requirement that the "dynamic status quo" be maintained by the employer in connection with the mandatory subjects of bargaining for the newly-organized employees. Teamsters Local Union No. 48 v. Boothbay/Boothbay Harbor Community School District, No. 86-02, slip op. at 11, 9 NPER ME-17009 (Me.L.R.B. Mar. 18, 1986). This means that, until the first contract is executed, "benefits customarily given or already provided for under arrangements in effect at the time of certification of the bargaining agent must be continued." Council #74, AFSCME v. Town of Brunswick, No. 85-08, slip op. at 6, 8 NPER ME-16014 (Me.L.R.B. Apr. 19, 1985). The Committee contends that, since the development of bus driver evaluations occurred simultaneously in all units within School Union #44, and because evaluations were implemented in other towns within the Union in the spring of 1996, it would not have been consistent with the dynamic status quo doctrine for the superintendent to have excluded Libby-Tozier from the evaluation process solely because a new bargaining unit had been formed. The Committee's reasoning is faulty for two reasons: (1) there was no evaluation procedure in place for Libby-Tozier's bus drivers when the union was voted in in October, 1994; and, (2) implementation of the evaluations by Principal Cote was not done in connection with the system-wide effort underway in the fall of 1995. Principal Cote acted on his own and instructed the head bus driver to use whatever form and procedure he chose, brushing aside concerns about the incomplete system-wide effort. -36- _________________________________________________________________ Implementation of bus drivers' evaluations (hardly considered a "benefit") by Principal Cote was not consistent with the dynamic status quo doctrine. The Association did not bargain or waive its right to bargain concerning implementation of bus driver evaluations. The School Committee contends that the Association, by agreeing to an effective date of October 16, 1996, with respect to the evaluation language, settled the issue of evaluations prior to the effective date of that contract by not placing any restriction on management prerogative to evaluate during that period. We disagree. The Board has consistently held that the reaching of an agreement does not necessarily moot a violation of the duty to bargain in good faith during negotiations which led to the agreement. Jefferson Teachers Association v. Jefferson School Committee, No. 96-24, slip op. at 19 (Me.L.R.B. Aug. 25, 1997) (citations omitted); M.S.A.D. No. 43 Board of Directors v. M.S.A.D. No. 43 Teachers Association, No. 79-36, slip op. at 12, 3 NPER 20-12015 (Me.L.R.B. Aug. 24, 1979) (fact that parties reached an agreement on a school calendar provision does not render moot the school's charge that the Association violated its duty to bargain in good faith by insisting upon bargaining to impasse on this educational policy). The rationale for this Board policy is that: The Board does not oversee the settlement of private disputes, but rather is entrusted with the responsi- bility of protecting public rights. These rights are not protected, nor the effects of any unfair labor practice expunged, merely because of a private settlement of the dispute. Moreover, the public and the charging party are entitled to the protection of further rights by the requirements of continued compliance with a cease and desist order. M.S.A.D. No. 43 Board of Directors, No. 79-36, slip op. at 12. We find that this policy is especially applicable in -37- _________________________________________________________________ situations such as those at Libby-Tozier, where the parties have entered into a new bargaining relationship and the violation of the duty to bargain in good faith occurs prior to the initial contract. We next address the School Committee's defense that the Association waived its right to bargain the issue of evaluation procedures. The School Committee's defense may have been viable had the violation occurred mid-term of the collective bargaining agreement reached in October, 1996, and if the agreement contained a "zipper clause." Neither is true in this case. We do not endorse the notion of a retroactive waiver proposed by the School Committee. Moreover, the Association could not possibly have waived its right to negotiate the evaluation procedure before it was implemented because it had no notice or opportunity to bargain prior to Principal Cote's implementation of the procedure. Once it received notice, the Association attempted in vain to negotiate with Assistant Superintendent Williamson. These attempts through at least September, 1996, certainly persuade us that the Association did not waive its right to negotiate over the bus driver evaluations. Consistent with the policy of construing zipper clauses strictly, Lewiston Teachers Association v. Lewiston School Committee, No. 80-45, slip op. at 6, 2 NPER 20-11038 (Me.L.R.B. Aug. 11, 1980), we hold that, in the absence of a "clear and unmistakable waiver," the Association did not waive its section 965(1)(C) rights with regard to bus driver evaluations. In conclusion, we hold that the Litchfield School Committee, through its agent Principal Cote, violated section 964(1)(E) when it unilaterally implemented bus driver evaluations in the spring of 1996. -38- _________________________________________________________________ B. Section 964(1)(A) - Interference, Restraint and Coercion Unlawful unilateral changes not only violate the duty to bargain in good faith but also tend to interfere with the exercise of employees' bargaining rights guaranteed by the Act. Auburn Firefighters Association v. Valente, No. 87-19, slip op. at 12, 10 NPER ME-18017 (Me.L.R.B. Sept. 11, 1987). Failure to bargain with a newly-elected bargaining agent, as is the case here, would especially tend to interfere with, restrain and coerce employees in the exercise of their bargaining rights. We are mindful that this was a particularly vulnerable period for the Association and there was a degree of hostility evident from the administration. The School Committee was not "happy" that the support staff had organized; a School Committee member threatened trouble because of it; Mr. Kelley's opening remarks introduced hostility into the relationship;[fn]11 and Assistant Superintendent Williamson repeatedly ignored the Association's officers. We find that Principal Cote's unilateral change in the bus drivers' working conditions, in the context of these stray remarks, definitely constituted a violation of section 964(1)(A). C. Section 964(1)(A) & (B) - Retaliation for Protected Activities We agree with the School Committee that the bus drivers' meeting with Principal Cote was not protected activity under the Municipal Public Employees Labor Relations Law (MPELRL).[fn]12 Section 964(1)(B) prohibits public employers from discouraging membership in unions by discriminating, and section 964(1)(A) prohibits employers from interfering with, restraining or coercing employees in the exercise of rights guaranteed in section 963. ____________________ 11 We find Mr. Kelley's comments at the start of negotiations to be hostile and a bit odd. It seems to us that the Committee would have expected a comprehensive proposal for an initial contract. 12 We do not agree with the Committee that the complaint is untimely as to the evaluations. The Association first learned from its members, around the end of May, 1996, or early June, 1996, that evaluations had been implemented, and filed the complaint on October 31, 1996. -39- _________________________________________________________________ Section 963, entitled "Right of public employees to join labor organizations," guarantees employees the right "to join, form and participate in the activities of organizations of their own choosing for the purposes of representation and collective bargaining." The bus drivers' meeting was not an Association meeting, nor was it called by the Association on behalf of its bus driver constituency. It was a regular meeting of the bus drivers that the principal was asked to attend. The MPELRL is not as broad as the National Labor Relations Act, which protects any concerted activity for the purpose of mutual aid or protection;[fn]13 the MPELRL protects union activity. We have concluded that Principal Cote was motivated by this bus driver meeting to unlawfully unilaterally implement the evaluations; however, his motivation did not violate the MPELRL because the meeting was not protected activity under the MPELRL. Since we have concluded that the unilateral implementation of bus driver evaluations violated 964(1)(A) and (E) of the MPELRL, we will provide appropriate remedies necessary to effectuate the policies of the Act. In exercising our remedial authority, we seek "a restoration of the situation, as nearly as possible, to that which would have obtained" but for the unfair labor practice." (citations omitted). City of Bangor v. AFSCME, Council 74, 449 A.2d 1129, 1136 (Me. 1982). ORDER On the basis of the foregoing findings of fact and discussion and by virtue of and pursuant to the powers granted to the Maine ____________________ 13 Section 7 of the NLRA, entitled "Rights of Employees," reads in part: "Employees shall have the right to self- organization, to form, join or assist labor organizations, to bargain collectively through representatives of their own choosing and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection . . . ." -40- _________________________________________________________________ Labor Relations Board by the provisions of 26 M.R.S.A. 968(5), it is hereby ORDERED: 1. That the Respondent Litchfield School Committee, and its representatives and agents, shall: A. Cease and desist from refusing to bargain in good faith with the Association by making unilateral changes in the working conditions of its members without first providing notice to the Association and an opportunity to bargain; B. Permanently expunge from all files the evaluations of bus drivers completed in the 1995-1996 school year; C. Cease and desist from interfering with, restraining, or coercing Association members in their exercise of the rights guaranteed by the Act. 2. That the Litchfield Educational Support Personnel Association's complaint in this proceeding is otherwise hereby dismissed. Dated at Augusta, Maine, this 13th day of July, 1998. The parties are advised of MAINE LABOR RELATIONS BOARD their right pursuant to 26 M.R.S.A. 968(5)(F) (Supp. 1997), to seek review of this decision and order by the /s/___________________________ Superior Court. To initiate Kathy M. Hooke such a review, an appealing Alternate Chair party must file a complaint with the Superior Court within fifteen (15) days of the date of issuance of this decision /s/___________________________ and order, and otherwise Karl Dornish, Jr. comply with the requirements Employer Representative of Rule 80C of the Maine Rules of Civil Procedure. Employee Representative Gwendolyn Gatcomb filed a separate opinion, concurring in part and dissenting in part. -41- _________________________________________________________________ While I concur with the majority of the Board in its decision regarding the bus driver evaluations, I dissent from its decision regarding Ms. Jeanne Strout. The majority utilized the correct legal standard in analyzing the Association's section 964(1)(A) and (B) claim related to Ms. Strout; however, it reached a result which is contrary to the evidence in this case. I do not agree with the Board's conclusion that the Association has failed to meet its burden of establishing a prima facie case of discrimination against Ms. Strout. I believe that evidence of the termination of an active union organizer during negotiations for an initial contract is sufficient evidence to establish a prima facie case of discrimination. Teamsters Union Local #340 v. Rangeley Lakes School Region, No. 91-22, slip op. at 20 (Me.L.R.B. Jan. 29, 1992) (timing of union proponent's discharge coincident with widespread organizational rumors and the taking of first steps toward representation contributes to an inference of discrimination when viewed in the totality of circumstances). I would have shifted the burden of proof to the School Committee to show that Ms. Strout's termination was for legitimate reasons and would have occurred even if the Association was not in the midst of negotiating its first contract. I believe that the facts in this case demonstrate that Ms. Strout would not have been terminated if she had not been engaged in protected activity. Ms. Strout was employed at Libby-Tozier for over six (6) years without ever having received notice of poor job performance. She was a dedicated librarian and it seems to me she should have been given extra consideration for her hard work related to the Central School fire. Instead, she was denied a raise (after the union organizing campaign began), harassed about the disorderliness of the library, and treated shabbily by the administration. Unlike the other Board members, I believe that Ms. Strout's appearances before the School Committee had everything to do with Ms. Strout's contemporaneous union activities. I believe her union activities emboldened Ms. Strout to appear before the Committee, to -42- _________________________________________________________________ show the others that one could stand up and be counted now that there was a union. I do not believe she would have appeared before the Committee if there had not been a union organizing campaign, and I agree with the other Board members that her appearances caused the former principal to mention Ms. Strout to Principal Cote. I found most of Mr. Cote's testimony not credible. For example, it is not credible to me that the students only complained to the new principal about the librarian and had no concerns about teachers. I believe Mr. Cote thoroughly documented his February visits to the library because he already had a plan in motion to get rid of Ms. Strout. I believe the reasons given by Mr. Cote for terminating Ms. Strout were pretextual and meant to mask a discriminatory motive. I agree with the other Board members that no one could have satisfied that action plan in the time given to Ms. Strout, and in the same circumstances; however, I attribute this to Mr. Cote's intent to terminate Ms. Strout well before this action plan was written, and I believe her union activities were a substantial motivating factor for him. The comments made by members of the School Committee and administration evidence enough anti-union animus at Libby-Tozier to infer a discriminatory motive on the part of its principal. Ms. Strout's involvement in union activities was the one change, the turning point, in her 6 years of employment at Libby- Tozier which would explain the sudden "performance problems" and the speed with which Ms. Strout went from dedicated librarian to problem employee. I conclude that the Association has met its burden of proof related to Ms. Strout's termination, and that her termination constituted a violation of 26 M.R.S.A. 964(1)(A) & (B). /s/___________________________ Gwendolyn Gatcomb Employee Representative -43- _________________________________________________________________